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View Full Version : Forum/Chat Outage - Monday, May 18, 2009



jbeletti
05-18-2009, 10:45 PM
Hey all,

Just wanted to acknowledge that in fact, the forum and chat were both down Monday night from about 7:06 PM CST to 10:26 PM CST.

Turns out that our webhost was down. At this point, we have no information on why they were down. There could be a whole host of reasons.

Anyway, we are sorry for the down-time.

Jim

jbeletti
05-19-2009, 11:19 PM
FOLLOW-UP to OUTAGE of 18-May-2009

We received a failure analysis report from our web host for the 3.5 hour system outage on 18-May.

In short, there was a power brown-out at the data center which caused them to go on standby power (battery). When that ran out, they went on backup generators and finally began restoring servers and ultimately cutting back over to commercial power.

They identified opportunities in their processes as a result of this unfortunate outage and we should benefit from future process changes they are making.

Thank you for your patience during the outage.

Jim