After calling up there and speaking with Randy and Jim several times yesterday 5/22, while at Bates RV in Tampa,Fl. I have to bring up the final findings from yesterdays visit for warranty issue on the toilet in our Sundance. After spending all day at Bates and they finally went to Campers World to get a seal and gasket kit for the toilet and installed it After leaving and getting home we discovered the toilet still does not hold water in the bowl. My son being a auto mechanic decided to look further into this situation. After removing the bowl form the pedistal he noticed that by mounting the bowl at a angle of about 20 degrees off of center and reinstalling everything we filled the bowl and now after 24 hours it is still holding water. We have discovered that the toilet is mounted to close to the back wall thus not allowing the bowl to fully seat tightly because the bowl is being held up by the pressure applied by it riding up on the wall. Randy,I left a voice for you earlier today, and would like to know of you resolution.....Thanks Charles Harris, TAMPA,FL.