Happy campers now

HappyKayakers

Well-known member
I just wanted to post a followup about my first service appt. Our dealer had a laundry list to work through - options that weren't installed at the factory and things that needed fixing. We worked closely with David Partin at Heartland and the service dept at Bates RV. We dropped off the rig early on 6/5 and it was ready to go at lunchtime on 6/7. My thanks to all involved, especially Jim O'Connor, the service tech at Bates. He did a super job and we're very pleased with the repairs.
 

HappyKayakers

Well-known member
I forgot to mention in the first post, one of the problems was the cable carrier under the sofa slide. I told them if they were just going to replace it, give the new part to me instead so I could add the hinge I learned about on this forum. They wanted to see the post, printed the picture and instructions, and installed the cable carrier with brass hinge.
 
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