Frig cooling unit problems

We purchased a new Landmark the end of March, Had the cooling unit replaced in April on our Dometic refrigerator and now six months later we are having to go thru it all over again. A process that takes about 3 to 4 weeks. Wondering if anyone else is having any problems . The Dometic unit Model # RM1350.

Wallacelewis@earthlink.net
 

cjbearden

Visitor
wallacelewis,

Sorry to hear about your fridge problems. We too had similar problem when we purchased our Augusta in June 2008. After several attempts at repairing/replacing various parts, Dometic stepped up to totally replace our RM1350. Many thanks to Steve Kennel at Heartland, Camper Clinic in Rockport, TX (not our selling dealer by the way but a great service center) and Dometic for our replacement unit.

We have found that high humidities and being parked with fridge slide to the western sky can create some tense moments when even set on "5" one might wonder if things are going to stay cold enough. We keep a thermometer hanging inside the main fridge area so we can monitor what is really happing inside and don't pay a lot of attention to the digital numbers on the outside of the unit.

Best wishes for swift resolution to your problem. Stay in touch with Heartland and your dealer or service center.

CJ
 
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