Kudos for fixing Drawer Glide on Sofa

cjbearden

Visitor
Many thanks to Tim Meade for conveniently scheduling a sofa repair at our park site in Elkhart Campground. A drawer glide on one side of the sofa drawer had broken a few months ago. I emailed Tim Meade who immediately responded with a gracious offer to provide a tech on-site once we arrived in Elkhart.

We arrived yesterday in Elkhart. I called Tim and left a message notifying him of our arrival. Within an hour, I received a call from Mark Steiner, Warranty Manager. He scheduled to come to us at 7:45 this morning. Can't ask for better service than that. Mark is very knowledgeable of the sofa and its workings. He is also personable and efficient. Within 15 minutes, we now have a properly working sofa drawer.

Kudos to Tim and Mark for their Flair hospitality!

Carolyn and J.D.
 

noobee

Well-known member
I had to replace the glide on ours... got heavy duty ones from Home Depot.

But still, when travel the drawer comes open. Any ideas on how to fix this from happening?

CS
 
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