Hi Scott,
I would like to purchase extra tiedown rails and rings for the garage area of my cyclone. I've asked the dealer to order them for me. I want the same ones that came with the trailer so that I can interchange them as needed. So the dealer has to order them from Heartland. I've been told that he has ordered them and that he is waiting on Heartland to send them. It's been about 3-4 weeks and still no word. The dealer says he's contacted Heartland several times to no avail. Is this the case? Or is my dealer not telling me the whole story? By the way, I've been waiting for 5 months for a part for my oven and he uses the same excuse, Heartland hasn't sent it yet. Any help/info would be appreciated.
Thanks, Bob
I would like to purchase extra tiedown rails and rings for the garage area of my cyclone. I've asked the dealer to order them for me. I want the same ones that came with the trailer so that I can interchange them as needed. So the dealer has to order them from Heartland. I've been told that he has ordered them and that he is waiting on Heartland to send them. It's been about 3-4 weeks and still no word. The dealer says he's contacted Heartland several times to no avail. Is this the case? Or is my dealer not telling me the whole story? By the way, I've been waiting for 5 months for a part for my oven and he uses the same excuse, Heartland hasn't sent it yet. Any help/info would be appreciated.
Thanks, Bob