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View Full Version : Buying this year, Questions (Montana vs. Bighorn)



Charles
05-09-2010, 05:36 PM
We will be buying a Heartland Bighorn or a Keystone Montana this year. After doing our research these two manufactures have rigs and floorplans that best fit our travel plans. Question. The Bighorn is much pricier than the Montana. What did the extra $$ buy you and was it worth it.

Also, because we are newbies, any recommendations on RV blogs or websites would be appreciated.

Charles & Karen

regan
05-09-2010, 08:25 PM
We looked at both the Montana and the Bighorn. We thought the Bighorn was a better deal, I also liked the capacities of the Bighorn, It seemed that the Bighorn had larger tanks all around than Montana. I dealt with a local RV repair shop, they do not sell RV's they only work on them. I went down and asked them how they felt about quality of both rigs, as they work on both. They told me in their opinion the Bighorn was of better quality than the Montana. I also have to say our rig was not perfect when bought, but we really felt like Heartland supported us on any warranty issue. We were very happy how we were treated and now that we have had our rig going into the third year, we are glad we have our Bighorn. Wish you well on your decision making process...

branson4020
05-09-2010, 08:38 PM
Surprised to hear you found a large price difference. In 2008, when we got quotes from the big internet discount delears on comparably equipped units, the prices were within 2%.

Cletus
05-09-2010, 10:34 PM
I have owned both Keystone and Heartland products. We have a Big Country ( 2011 ) and just returned from a 7,000 mile trip. As with any rv u will incurr issues; some structure and others appliances. I must say we did have more issues than ever experienced in prior units. Heartland has stood behind everything so far and most of the issues r with the suppliers of the components which could be on any unit. In my opinion Heartland has a better responce than Keystone did for the most part. If the unit has what u want in layout etc and the price isn't way out of line get the one u like better or u will never be happy; but I don't think u will ever find one that gives u everything. Good luck in your decision making.

jimtoo
05-09-2010, 10:54 PM
Hi Charles and Karen,

Welcome to the Heartland Owners Forum and hopefully the family. We have a great bunch of people here with lots of information and all willing to share their knowledge when needed.

I don't think you will find any other RV manufacture that monitors an owners forum and responds to problems as well as the Heartland Factory group. They are always open to suggestions for improvements and changes and they have made a lot just from suggestions from here. If you have any questions, just ask and someone on the forum will give you an answer. We have lots of experienced owners. (I did not say OLD experienced owners!) :D

Enjoy the forum and join us as a family member. We also have some really great rallies.

Jim M

jimtoo
05-09-2010, 10:59 PM
Hi Cletus,

You posted while I was welcoming Charles and Karen. Welcome to you also. Glad you had a favorable report to give and good recommendation about your Heartland Big country.

Enjoy the forum and your new unit.

Check out the forum for a rally in your area and think of joining the Heartland Owners Club...check it out from the "Portal Page" link.

Jim M

tcbrady
05-10-2010, 07:26 AM
Charles and Karen - I'm also surprised that you found a large price discrepancy between the Bighorn and the Montana. You might want to double check the options on each quote because the prices should be similar. Bighorn has some standard key features not found on the Montana such as laminated floor and laminated roof giving you better insulation and stronger construction. In addition, the Bighorn has aluminum frame "bus style" slam baggage doors along with hydraulic front landing gear (15x faster than electric). Another key standard is our new "Country Rest" pillow top mattress.

http://www.heartlandrvs.com/product.html?id=2&name=Bighorn&type=Luxury+Fifth+Wheels
you will also see a product video walk around of the interior of the Bighorn by clicking on the above link. Please feel free to call us at Heartland if you have any questions.
Good luck in your decision making process!

Ray LeTourneau
05-10-2010, 07:32 AM
It was a few years ago but when we were shopping, the Montana we looked at was a "leftover" 2006. The best deal we could get was within a few dollars of the Bighorn we special ordered and the options on the Bighorn far exceeded what the Montana had. Both manufacturers have come a long way in 4 years but I feel Heartland is still a better choice. But then what would you expect to hear from an owner? I would guess you would receive responses in favor of Montana's on their forum. For us, it's Heartland all the way. Unparalleled Customer Service!

rumaco
05-10-2010, 07:46 AM
We also looked at the Montana, simply because there were so many out there. We almost bought it until my better half took a drive to the next town to see where our friends bought thier Bighorn. We looked and were so impressed with the product that we bought it (3580RL) and at about $8000 less than the Montana. Doing some research I also found that the Montana was the most worked on 5er on the market, in other words it was in the shop for repairs more than usual, and maybe this is because there are so many of them. I for one am very glad I bought Heartland..............look at all the great friends I now have! Kind of like a giant family.

skyguy
05-10-2010, 07:51 AM
We are one of the many on this forum that switched from Montana to Bighorn. Floor plan, quality of construction, this forum, and the comments on this forum about customer service did it for us. You have a comment from Coley Brady - I doubt any Montana officials monitor their forum - at least they didn't while we were active there. Prior to our delivery, I posted a question about our new 3670. Coley saw my comment, I talked to him over the phone, and a pre-delivery issue was solved to our immense satisfaction!!! There was customer service BEFORE the sale! Our 3670 is a year old now, and we are very satisfied Heartland customers!

ChopperBill
05-10-2010, 08:34 AM
We looked at the all too. Didn't really think there was a comparison. Last time we were in AZ we were parked next to couple that just bought a used $200,000 motor home. Traded in their Montana. They came over for a visit and said "WOW! If our Montana was like this we would have kept it".

Charles
05-10-2010, 08:55 AM
Hi all,

WOW - We never expected this many responses and information.
They were particularly helpful, because this is our one shot to do this retirement and travel thing,
and we do want to start out with quality equipment.

Thanks for the info and what a great forum.

Charles and Karen

jmgratz
05-10-2010, 11:40 AM
Hi all,

WOW - We never expected this many responses and information.
They were particularly helpful, because this is our one shot to do this retirement and travel thing,
and we do want to start out with quality equipment.

Thanks for the info and what a great forum.

Charles and Karen

Just a suggestion - Look at the Landmark as it is one step above the Big Horn. I am not knocking the Big Horn but there are features on the Landmark not available on the Big Horn such as the soft touch ceiling. The price difference is not that much more either. Check it out and you might be pleasantly surprised.

happy_camper
05-10-2010, 03:15 PM
We did what Charles and Karen are talking about. We made the compares between the Big Horn and then Montana. The price between the two was very close, item by item. But the Big Horn ended up with some added perks and we went with the 3670RL. I think there was some talk of waranty and twice the Big Horn sounded like less waranty and better support. Only time will tell. Whatever you decide, enjoy your retirement!

aatauses
05-10-2010, 08:28 PM
Charles/Karen---good luck on your search. We did extensive searching for over 2 years (prior to retirement) and wanted a Montana, however the more we looked the more we liked the BH and really liked the layout on the 3670 as Montana did not have a floorplan quite like the 3670. We have had ours for about 15 months and have had a few issues, but the customer focus from HL has been just great. I learn something everyday about the differance and just this past week I was chatting with a Montana full timer who had an issue with his holding tank and said Montana would not send him the part directly, only to a dealer which was a major pain sometimes for full timers. I recently had an issue with a table and HL shipped the parts directly to me (at an rv park) and I fixed the problem---so again can only speak from my own experience, but the customer service is exceptional.
al

Bobby A
05-10-2010, 09:28 PM
We are one of the many on this forum that switched from Montana to Bighorn. Floor plan, quality of construction, this forum, and the comments on this forum about customer service did it for us. You have a comment from Coley Brady - I doubt any Montana officials monitor their forum - at least they didn't while we were active there. Prior to our delivery, I posted a question about our new 3670. Coley saw my comment, I talked to him over the phone, and a pre-delivery issue was solved to our immense satisfaction!!! There was customer service BEFORE the sale! Our 3670 is a year old now, and we are very satisfied Heartland customers!

this post says it all, my experiance exactly !! Heartlands Customer service is second to NONE !!

sdgirl
05-23-2010, 01:21 PM
Charles and Karen, Welcome to the Heartland owners forum. My hubby and I looked for two years before we bought (we were newbies too!). The Montana was one of the tops on our list, until we found Heartland. We ended up buying a Big Country two years ago and have been super happy with our rig. Great service, but we have very few issues with our BC. Took a 5,000 mile trip just 6 months after we purchased it and it performed great! Good luck and hope you stick with Heartland! Also have had a GREAT mentor from this group who is always willing to answer questions.

karykatz
05-24-2010, 10:12 AM
Thanks Everyone for your great support. We appreciate all of you!!!

soon2B
06-05-2010, 07:06 PM
When we began looking for a full time coach, we looked at many units until we saw a BH. Thouight there were many areas where BH outdistanced the Montana. Slam baggage doors, laminate floors and roof, etc... It came down to 3670 and 3585, our dealer had one of each and put them side by side and 3585 came out the winner it just seemed more open to us. The last new RV we had came with a lot of problems, so when our unit came in this week we expected some problems, we looked at it before they detailed it and to our surprise we couldn't find anything wrong with it, very pleased. For the money no FT unit could compete with the BH ! JMO

KENNY COCHRAN
06-15-2010, 11:37 PM
We decided on the 3670rl because of the kitchen layout, lots of cabinets, extra large ref./freezer and ice maker. It also has the best insulation of any of the other rv's we looked at. We did not find a montana at the time with the same floor plan. I think they have now copied the 3670rl. We have friends that have a montana & they both have said they would trade us in an instant for our bighorn. Slam doors with a different lock than all the other rv's in the park is also a big feature to me. With the insulation, you don't have to have 2 ac units if you live above the mason/dixon line.

karykatz
06-16-2010, 10:03 AM
Glad you decided on the 3670. Welcome to the family. Let's get some of your neighbors converted!!

dynaguy
06-17-2010, 04:18 PM
Congrats on your new Bighorn, we purchased a new Cyclone at lakeshore rv this year, they had the bighorn as well , if we had not been in the market for a toy hauler we definetly would have bought the Bighorn, there beautiful!!

scotty
06-18-2010, 08:23 AM
We're on our 6th RV, 3rd 5er. We have a 06 BH 3400 and have been living in it in New Jersey since last April. This winter was one of the coldest and much snow. Can't say enough good about experience. All winter (many 11-12 degree nights) no water freezing, no condensation build-up on windows, and stayed warm. Best 5er we've ever owned. The newer ones are even better. My vote is Go for a BH !!!!

karykatz
06-21-2010, 10:03 PM
Scotty,

Thanks for sharing your story with the group. Keep the great comments coming.

Recovered from 25-May-2010
06-22-2010, 01:52 AM
Hello,

My wife and I looked at and talked about buying a Montana for years, It was nice and would work for us. Being our first RV we waited and could never make our mind up if it was right for us. However, one day on a trip we had a few hours to kill, I saw a RV dealer on side of the road, so we stopped for fun and walk through many different brands of fifth wheels with the same just ok feeling until we walk through the Heartland. We both agreed instantly it was perfect for us and bought it the same day, we were 2800 miles from home in the car. Yes, I did have to pay someone to drive my truck from Georgia to California and the car back home, but 8 months,5000 miles later we are very happy with no regrets and would do it again.

PS: Being Newbees to RVs and nerver towed, Thank God for the wonderful Heartland Northern California Chapter Owners and Forum for all of there help. We did make it back to Georgia and now on our 2cd long trip.

Pliefeld
06-22-2010, 03:01 PM
My husband and I also looked at the Montana. We really liked it until we found the BH. We bought a 3385RL. The construction is so much better on the BH. We had very little issues with our BH but the problems we did have were addressed and taken care of in a timely matter. The folks at Heartland are helpful and work with you. I know you would enjoy owning a BH.

karykatz
06-22-2010, 06:29 PM
What a great story. Glad your happy with your 3385RL. Thanks for your support and comments. Keep them coming.

I encourage everyone who uses Facebook to share your camping stories and photos. Search Bighorn.

Jim-n-Leslie
06-22-2010, 09:00 PM
Charles & Karen -
I know it has been a couple of months since your original post, and I hope you have made your decision on which rig to purchase. Leslie and I looked at both the Montana and the Big Horn, and are quite pleased with out Big Horn for many of the reasons pointed out above. I doesn't get any better than this! What a great support group within the Heartland Forums, and the Big Horn is without equal outside the Heartland family. Best wishes to you!
Jim & Leslie

karykatz
06-23-2010, 09:17 PM
Thanks for your support Jim and Leslie. Glad you are enjoying your coach.

chipper
07-06-2010, 09:35 PM
Greetings: this is my first post on this forum. I have been on the road as a full timer for several years and now am comparing the Montana 3400rl and the Bighorn 3585 as replacement units. I tend to push the cold springs and falls before I head South. How drafty are these units compared to the other? Anybody living long term in the Big Horn or Montana have any advice for me? I pull with F-350 dually diesel. Any weight issues? How does the units handle the constant road abuse? It is my intent to replace very soon. So advice is appreciated.
thanks a bunch

karykatz
07-07-2010, 01:14 PM
Chipper,

Thanks for your question. Our owners will have some great comments and advice for you. One of my favorites is from Scotty in New Jersey (see below). They use their Bighorn all winter and they love it. It is a great comment. Please let us know if you have any questions.

kakampers
07-07-2010, 02:55 PM
Greetings: this is my first post on this forum. I have been on the road as a full timer for several years and now am comparing the Montana 3400rl and the Bighorn 3585 as replacement units. I tend to push the cold springs and falls before I head South. How drafty are these units compared to the other? Anybody living long term in the Big Horn or Montana have any advice for me? I pull with F-350 dually diesel. Any weight issues? How does the units handle the constant road abuse? It is my intent to replace very soon. So advice is appreciated.
thanks a bunch

Chipper...Welcome to the Forum.

We've been fulltime in our 08' 3600RL Bighorn for more than three years now. I can tell you we've been in temps in the teens on occasion and for longer periods in temps in the mid to low twenties...have never had an issue, nothing froze, cracked or broke because of cold. Just disconnected water at night and used tank and pump until morning. We've stayed very comfortable using only the furnace and electric fireplace, never using much more than 1-30lb bottle of propane a week under those conditions. Can't compare to Montana, never owned one.

As for holding up under fulltime travel, to date we've had one spring break and one go flat. Had them replaced with 8K springs, along with new GY 614 tires, and no more problems. Everything else in this rig is still original and like new, except we replaced the kitchen faucet due to hard water problems, and flooring and reclilners because I wanted a change..that's it.

The 3585 grosses out at 16K, I think. If your F350 is new you should be within your weight limits...we tow with a Chevy C4500 just to be sure we are WELL within our TV's limits...but that's just us.

I can say we've never been sorry we chose the Bighorn for fulltiming...I'm sure you would feel the same..Good Luck in your decision.

chipper
07-07-2010, 08:36 PM
Thanks for this response. Your rig is definitely a heavy load. ONE THING i WILL DO IN THE FUTURE IS TO REPLACE MY SHACKLE BOLTS WITH GREASABLE ONES. I LEARNED THE HARD WAY.

scotty
07-08-2010, 09:08 AM
Greetings: this is my first post on this forum. I have been on the road as a full timer for several years and now am comparing the Montana 3400rl and the Bighorn 3585 as replacement units. I tend to push the cold springs and falls before I head South. How drafty are these units compared to the other? Anybody living long term in the Big Horn or Montana have any advice for me? I pull with F-350 dually diesel. Any weight issues? How does the units handle the constant road abuse? It is my intent to replace very soon. So advice is appreciated.
thanks a bunch
:cool::D I have the BH 3400RL and have lived in it since April of 09. Spent last winter in Jersey, with several 11-12 degree days/nights, lots of snow. No issues, water never froze, stayed warm, did not notice any drafts. Granted, furnace did run a lot, but no condensation on windows, don't have dual panel either. Couldn't be more pleased.