Heartland Ratings

GaryB

Well-known member
Hi - I posted this in a different forum two days ago as a continuation to a post, but thought it'd be better to post it here. Here's a suggestion that may help some concerned potential Heartland buyers, and may also be interesting to current owners. However, it may be somewhat controversial. It would be great if a "Owner Ratings" display was added, similar to that on www.rvreviews.com . Each current owner could rate on their Heartland unit on a scale of 1 to 5 (5=best) based on a few things:

- overall quality of their unit (entering product line/model would be useful)
- overall "dealership experience" (dealer name would be helpful also)
- overall "factory experience" (enter "n/a" if no direct factory contact)
- perceived "value" of their unit
- overall happiness with their unit, or maybe instead:
- would you buy Heartland again (1= strongly disagree,5= strongly agree)

Then a running average could be kept within each category. It could be designed so a specific customer could only provide input ONE TIME. Also, general comments such as "what do you like most" or "what do you like least" could be entered. The reason I mention this is because potential customers enter this forum and see many problems being discussed. It's easy for them to lose perspective about how frequent/severe these problems are. These ratings may serve as a useful tool to potential buyers and also may be interesting to current owners.

Gary
 
Top