Window Screen

TGLBWH

North Central Region Directors-Retired
My 2011 ER34QSRL was missing the window screen above the desk when I picked it up. The dealer and I both failed to notice it missing (small window) during the PDI. The dealer, Terrytown RV has been very cooperative in trying to order me one form Heartland without success. I have sent picture and measured the window twice and sent it all along via email over the past 3-4 months. I did receive the wrong size screen shipped to me about a month ago. Aren't the windows in all ER34QSRL's the same. I hope I can get this expedited before the end of camping season
 

Ray LeTourneau

Senior Member - Past Moderator
Gerry, have you tried calling Heartland Customer Service directly? I don't suppose your dealer has a rig on his lot that he would be willing to give you the screen?
 

TGLBWH

North Central Region Directors-Retired
Thanks Ray,
the dealer doesn't have one on the lot, already tried. Customer Service direct is next
 
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