Service Level from Heartland Parts Department

mjatwalker

Retired MD Chapter ******s

• Aug 7, 2010

• #1

Thanks Heartland Parts Dept. for great service. Called for parts on tuesday the order came on friday." Now thats service right there now I don't care who you are."

 

J

jbeletti

Well-known member

• Aug 7, 2010

• #2

Happy to hear we took care of you Mike and I hope you asked for your club member discount

Jim

 

porthole

Retired

• Aug 7, 2010

• #3

Mike didn't answer - must be wondering "what club member discount"

 

mjatwalker

Retired MD Chapter ******s

• Aug 7, 2010

• #4

Yes I got my 10% discount!!

 

J

jbeletti

Well-known member

• Aug 7, 2010

• #5

Sweet.

Jim

 

ksroll

Member

• Aug 7, 2010

• #6

I also had great service in the parts department from Becky Davis. She called me in regards to an e-mail that I sent requesting assistance in ordering a replacement window and the graphics that were attached to it. She e-mailed me an attachment with the graphics for my 09 Sundance while I was on the phone with her. I was able to complete the order and the parts arrived in a timely manner.

 

F

fljlcw

Well-known member

• Aug 8, 2010

• #7

Go Heartland Good Job

 

Tom of Ypsi

Well-known member

• Aug 8, 2010

• #8

It took HL almost 3 weeks to even order parts for me from their supplier, not good. My brother, TGLBWH, has been waiting for a window screen for his Elk Ridge since late April or early May, not good.