Ok my dealer called heartland and the new style couch bed in the cyclone 2812 2010 folds down like butter haha we muscled it and pulled the frame but could not get it to budge but now after being talked through on how to do it I use one finger to push up the bottom cushion then gently pull towards me and wa la it folds down to a bed and up so I can strap it . There you have it easy as pie hahaha.