sdrubrecht
Active Member
When we bought our Cy 3010 we also bought a 7 year warranty, Route 66 from United Service Protection, Inc. Bad service experience from the dealer we purchased from, All Valley RV in Acton,CA, prompted us to wait for factory warranty to expire, then seek help from a local independent shop, C&S in Oxnard,CA. Went to see them about flat springs and bad shackles (Lippert) and water tanks falling out. They submitted an estimate for repairs to Route 66, $1050 for new springs and shackles,( I asked for a Dexter easyflex with wet bolts) and $850 to resupport the water tanks. Route 66 sent out an adjuster to inspect. No problem with the springs and shackles, flat rate pay of $850, (Dexter easyflex was not covered as an upgrade, didnt expect it to be) Water tank problem was not covered. Adjuster claimed that since they were still in the trailer and functioning (barely!), it would be preventitive maintenence and not repair! I responded that I will wait for them to fall out then resubmit. Adjuster responded back that now that problem is documented, it wouldnt be covered if I dont take proper preventative maintenence action first!
Well, I got the new springs and easyflex system installed for less than the cost of the easyflex system alone (big difference, they work great) and since I'm not working now, took the trailer home to fix tank problem myself.
All done and enjoying camping again.
Well, I got the new springs and easyflex system installed for less than the cost of the easyflex system alone (big difference, they work great) and since I'm not working now, took the trailer home to fix tank problem myself.
All done and enjoying camping again.