Our 2010 North Country 32BHDD has a couch that turns into a bed and a full size couch in the back that turns into a bed. After sleeping on the one couch just once, the bars bent so that there is a gap in between the back and the seat of the couch. When we took it to our dealer, they said it was customer abuse. We only used it once. We have had many other problems with our trailer. Has anyone else been unsatisfied with their North Country?