DanceswithFire
Member
My wife and I purchased what was to be our last trailer just over a year ago, A 2011 Heartland Elkridge 29RKSA, from the time we took it off the dealers lot to now we have had nothing but broken trailer troubles, in just over one year I have copies of over 30 work orders for the repairs to a trailer that appears to have been constructed at a plant where QC was non existent. The problems range from plumbing, electrical, heating, cabinetry and water leaks. I clearly understand and would expect that there should be a few modificatons and or adjustments with new units as they leave the selling dealerships lots but anything beyond this is cause for major concern with an investment of this dollar value.
I will say that the selling dealer has been very helpfull and understanding, they have gone beyond their responsibility to help in having our unit ready for our next trip time and time again but have also told us as a dealership they are considering dropping the Elkridge line as the problems never seem to stop and it is reflecting on their business in a negative way.
It is not my intention to create negativity or problems throughout this forum but to seek help in raising a concern with a company that we trusted and invested our saving in. Please reply to this thread if you have had issues with this product or similar Heartland products.
I will say that the selling dealer has been very helpfull and understanding, they have gone beyond their responsibility to help in having our unit ready for our next trip time and time again but have also told us as a dealership they are considering dropping the Elkridge line as the problems never seem to stop and it is reflecting on their business in a negative way.
It is not my intention to create negativity or problems throughout this forum but to seek help in raising a concern with a company that we trusted and invested our saving in. Please reply to this thread if you have had issues with this product or similar Heartland products.