Doubleringer
Member
2011 Bighorn 3610 leaks around the rear window when it rains. Customer service told me it is owners responsibility to check/ repair the caulk every 3 months above every window.
2011 Bighorn 3610 leaks around the rear window when it rains. Customer service told me it is owners responsibility to check/ repair the caulk every 3 months above every window.
The caulk they use in the factory is just supposed to last until you get home the first time.
Just so everyone knows, I have had a lot of good times with this 5th wheel during the past 10309 miles.
I had called customer service because my RV is still under warranty. That is when the customer service rep told me it was the owners responsibility to check the caulking every 3 months. I just wanted to know if this was a problem that had been reported by other Hartland owners. Fine! Wish I had known Hartland RVs were so "tender" before trading. I have seen on other peoples RVs what a big problem a little water leak can cause if not taken care of as soon as possible. I just was not expecting that kind of answer from Hartland customer service. I check my whole RV every chance I get. Just so everyone knows, I have had a lot of good times with this 5th wheel during the past 10309 miles.