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lorax
12-06-2011, 11:50 AM
I have recently purchased a 2011 Prowler Shadow 27 RBS from Flagg RV. The process was painless. The walk through was complete. The coach had a problem with it's electric lock and the service department were quick to order a replacement. The new lock was installed promptly. A very easy place to do business with. Tim Hunt has been great as a salesman. The sales office and service department work well. So far so good!

boatto5er
12-06-2011, 01:53 PM
Always great to hear about positive dealer experiences!

lorax
12-06-2011, 05:04 PM
I've complained about poor service so I like to share my good experiences, too. I work in a bike shop where customer service is the first order of business. It is very important to repeat business.

Ted

clubmgr
12-07-2011, 04:48 PM
Ted:

Congratulations on your new rig!

And thanks for sharing your positive experience with the dealer. It seems as tho' folks (in general, not just Heartlanders) are quick to complain, but not so quick to give praise. Thanks for your "ataboy".