I am one who had a terrible experience w/ RVW. I am sure most transactions go well and thier pricing is very good. But keep in mind, they are a volume dealer only, out in the middle of nowhere, and if any issues arise, they will give you the run around for months. I traveled from Florida to pick up a trailer from them, was told it was completley speced out and all additions installed BEFORE I left Florida. Come to find out, the trailer arrived to them same day I did. It had an 8" hole in the roof (was told they hit a bird during delivery) and wrong color interior. I was never reimbursed for any expenses and after 2 months I was finally able to void the contract. Let me point out, this was not a Heartland product, it was Forest River, who I also wouldnt recommend. I finally bought North Trail locally and am glad I did. Roll the dice if you must, I understand, and did the same thing, but keep your fingers crossed.