2011 Landmark Heater

bluebayou

Member
Our newest problem, being that since we have had this unit since July 2011 and had NUMEROUS, is the heater. The furnace blows cold air, we have the wire over the vents so nothing can get in and clog, and we have a full bottle of propane. Turn the furnace off and use the HP and it displays a code that is DEPH and shuts off but the fan makes a loud noise. :mad: Very disappointed in this unit. We have had several 5th wheels in the past and this is the worst by far. Not to mention, the thermostat IS NOT user friendly! Any suggestions? Warranty is a joke, try finding someone that wants to deal with Heartland Warranty.
 

jbeletti

Well-known member
bluebayou,

Sorry to hear your new Landmark is frustrating you so. I suggest you make a call this morning to Heartland Customer Service directly. Calmly explain all the issues you have, then ask for them to assist you with resolution of each. Begin with the most important item to you - likely the heat. Heartland will work hard to find a place to make repairs. The number to call is 877-262-8032. Please have your VIN ready as that's what they'll need to create your record and log your issues to.

We really hope you can get resolution on 100% of your issues and get on the road to having your Landmark be the RV that brought you the most joy.

Jim
 
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