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View Full Version : SOLVED: Genesis Radio Not Working



Hawkeye
07-05-2012, 07:47 AM
I have a 2012 Sundance 3300CK and the Genesis Radio has seem to stop working. I have checked the fuse box and it appears that all fuses are good. There is not a fuses for just the radio that I see. The system has been working fine but now it has stopped working. The power button has a light in it and it is on so I am not for sure where to start now. Maybe the unit has its own internal fuse and I just need to take the unit out of the wall and check that. If anyone could help me out I would greatly appreciate it. Thanks for your time.

BobFields
07-06-2012, 07:09 AM
The unit has power, as indicated by the light so it is not a fuse issue. Although there is definitely a fuse behind the unit (found by removing the two side trim panels and removing the mounting screws).

So you say the unit "seems to have stopped working". Was the unit on and playing when it stopped? Was it working before? Did anything else change?

Try removing the fuse for one minute then trying again.

Feel free to contact us at the number below or emailing me directly as well.

Let me know what happens.

Hawkeye
07-09-2012, 10:07 AM
Pulled the radio out and found a wire hand been disconnected. Problem fixed. Thanks!!

BobFields
07-09-2012, 10:23 AM
Glad to hear!