I have a list of just over 50 items that need to be taken care of on my Sundance. Some are easy and some ... well, won't be. Should I work with the dealer, Heartland customer service or through this website? I'm pretty sure I'm supposed to work with the dealer 1st, but it seems as though lots of folks are getting a really good response from the "ask the factory" and from calling customer service at Heartland.
When I take the rig in for service (the dealer will have it for winter storage and repair), do I also call Heartland customer service and give them the same repair list that I give the dealer? I really just want to make sure that things are fixed right the 1st time since the dealer is 100+/- miles each way and I don't want to be driving back and forth trying to get things fixed and then "re-fixed".
So, to quit beating around the bush, I'm getting worried that I'm going to have problems getting the rig fixed and I need some reassurance that things will be OK. But, I am a worry wort by nature!
Thanks,
When I take the rig in for service (the dealer will have it for winter storage and repair), do I also call Heartland customer service and give them the same repair list that I give the dealer? I really just want to make sure that things are fixed right the 1st time since the dealer is 100+/- miles each way and I don't want to be driving back and forth trying to get things fixed and then "re-fixed".
So, to quit beating around the bush, I'm getting worried that I'm going to have problems getting the rig fixed and I need some reassurance that things will be OK. But, I am a worry wort by nature!
Thanks,