Remote Mount
Thanks for the info on being able to run the remote in "I Feel" and still be able to run the fan on "high".
As for the remote holder location - The mount for the remote is located in a spot where it is not out in the open. We were looking for the least conspicuous location. Why? Because it was our understanding from Dometic that the purpose of the remote control heating a cooling system is to have it right there at your side when you are in your chair or on your sofa. If we knew people were just going to leave it on the wall to function as a thermostat, we would have put it right out in the open (on the back wall or by the sofa), - but if you are going to do that, we might as well have used a wall thermostat.
When we first discussed this system with Dometic, we were led to believe that the mount is basically only used when a person is finished using the remote and retires for the evening. It was simply a place to hold the remote until it is used again. Think of it as a TV remote HOLDER. You would only place the remote there when you were not interested in using it.
Unfortunately, people have tried more often to use it as a stationary wall thermostat, and as you have found, it works much better from the chair/sofa/dinette area.
Another issue has been the delay that occurs when using the remote. It leads some to believe that their remote does not work at all.
I'm sorry for the inconvenience. As far as getting a new holder, I will see what I can do about ordering some in from Dometic. I will have to do some negotiating though, because when I checked on this before, they said the holder was part of the remote cost and that is very expensive.
ST