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View Full Version : Rand McNally RVND 7720 Deal



NWILSON
12-11-2012, 06:20 PM
I just received an email from Rand McNally offering a $100 discount on a RVND 7720 (new price $249.99). All you have to do is send in your old GPS within 30 days of receiving the new one!

http://store.randmcnally.com/gps-electronics/rv-gps.html

MTPockets
12-11-2012, 07:28 PM
Got the same message.. We have the 7710 which is only one year old so I hate to trade it in for $100 when I paid $349 for it. I think they had so many complaints with the brightness of the 7710, they came out with the 7720... I'm afraid to buy it - I would if they would give me a better deal for my 7710 but as it is, I'm leary due to the problem with the model it supercedes. I still use mine, but only when towing..... I use my Garmin for everything else - it's a much better unit; at least that's my experience.

NWILSON
12-11-2012, 07:30 PM
Got the same message.. We have the 7710 which is only one year old so I hate to trade it in for $100 when I paid $349 for it. I think they had so many complaints with the brightness of the 7710, they came out with the 7720... I'm afraid to buy it - I would if they would give me a better deal for my 7710 but as it is, I'm leary due to the problem with the model it supercedes. I still use mine, but only when towing..... I use my Garmin for everything else - it's a much better unit; at least that's my experience.

I wonder if you called customer service and told them how you feel about the 7710 if they'd be willing to cut you a better deal.

MTPockets
12-11-2012, 07:35 PM
I wonder if you called customer service and told them how you feel about the 7710 if they'd be willing to cut you a better deal.

I have sent them a message, we'll see what they say.

funntheson
12-15-2012, 03:07 AM
I would like to know the answer to this as well, as I own a 7710.

NWILSON
12-15-2012, 07:37 AM
I think I would make a phone call and speak directly to them. It's a lot easier to say "No" in an email than it is to a person on the other end of the phone.

NWILSON
12-18-2012, 12:38 PM
Our 7720 was delivered this morning. I haven't taken it out on the road yet but so far I'm impressed with the ease of operation and the multitude of options to select from.
I can't wait to see how it works in the real world!

jimpav
12-18-2012, 05:50 PM
I've had my 7720 for a couple of weeks now. Tons of features as compared to the Garmin Nuvi units. RM really needs to develop some software like Garmin's Basecamp, to enable routing, waypoints, etc. There is a micro SD slot, but it is not functional. The Garmin's let you save pictures and POIs to your card. The included "checklists", under RV tools are really nice, and you can even create your own custom list to organize things. The big question is how long the digitizer will last. That seems to be a consumable item on most GPS units. I've replaced my Garmin digitizer twice. They take a lot of abuse.

MTPockets
12-18-2012, 06:16 PM
I've had my 7720 for a couple of weeks now. Tons of features as compared to the Garmin Nuvi units. RM really needs to develop some software like Garmin's Basecamp, to enable routing, waypoints, etc. There is a micro SD slot, but it is not functional. The Garmin's let you save pictures and POIs to your card. The included "checklists", under RV tools are really nice, and you can even create your own custom list to organize things. The big question is how long the digitizer will last. That seems to be a consumable item on most GPS units. I've replaced my Garmin digitizer twice. They take a lot of abuse.

SD slot not functional?..... Why is it there? Do you mean it's broken?

NWILSON
12-18-2012, 06:31 PM
I'm still a bit overwhelmed with all the new gadgetry but I noticed in the "Release Notes" for the online update I ran, the 7720 allows adding of POI's from the website poi-factory.com.
I haven't tried the process yet but it looks like a wealth of waypoints available to add.

TravelTiger
12-18-2012, 11:20 PM
I have added wifi and diesel station POI's from poi factory to our RM.

The only drawback is that it doesn't alert you of the POI with enough time to make the exit.

It also mis-pronounces wifi, saying "wee fee, Starbucks"

And "diesel final" the call out before a diesel service station, saying "dye-sul-fee-naal, Pilot"

By the time the trip is nearly done, I'm tired of hearing it. ;)


Sent from my iPhone using Tapatalk

jimtoo
12-18-2012, 11:45 PM
Well,,, I just ordered one of the 7720's. Hope I like it. Looks like they have a lot of POI's that come with it. OH>.. they have extended the time on the trade-in discount for a few more days.

Do you know if they have a Voice control download like Garmin has on their webb site... I have not looked yet, but on Garmin with one of the units that you can add voices to,,, this site will let you do your own voice and edit.. kinda neat.. I did mine and like it.

Jim M

mobilcastle
12-19-2012, 05:18 AM
I had one (7710) last year and I sent it back. I hope this new unit is better for any of you that trade in. I went with a trucker TomTom and I have been happy with it.

jimpav
12-19-2012, 08:49 AM
SD slot not functional?..... Why is it there? Do you mean it's broken?

According to a factory rep, the SD slot is for "future use", whatever that means....................

jimpav
12-19-2012, 08:53 AM
I'm still a bit overwhelmed with all the new gadgetry but I noticed in the "Release Notes" for the online update I ran, the 7720 allows adding of POI's from the website poi-factory.com.
I haven't tried the process yet but it looks like a wealth of waypoints available to add.

I have used POI factory successfully. You just have to download the correct file extensions. Some POIs are in the .gpx format, which you can convert to the .csv file.

jimpav
12-19-2012, 08:57 AM
Well,,, I just ordered one of the 7720's. Hope I like it. Looks like they have a lot of POI's that come with it. OH>.. they have extended the time on the trade-in discount for a few more days.

Do you know if they have a Voice control download like Garmin has on their webb site... I have not looked yet, but on Garmin with one of the units that you can add voices to,,, this site will let you do your own voice and edit.. kinda neat.. I did mine and like it.

Jim M

I don't believe the 7720 has the capability to add voices. They only give you either a male or female english language choice.

wolfrat1
12-22-2012, 01:38 PM
Okay, for those of you that have the 7720, what do you really think? I've read some excellent reviews and some really crappy reviews. I would like to get one but I don't know yet. I thought about the Magellan 9165, but people are really tearing it up.

danemayer
12-22-2012, 01:44 PM
Not a lot of towing going on around Christmas. Feedback will likely be better by late June.


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Thedonald
12-22-2012, 03:49 PM
I have a new Rand Mcnalley and it does not work as advertised so why would I want another one. Another product that reads well, but ???????????

shelsay
12-22-2012, 08:42 PM
We've had ours for about a year and are quite satisfied with it. Our only real complaint is that it is somewhat difficult to see if bright daylight. I think we'll get the shield I see on the RM website to help with that problem.

Pat

jimtoo
01-01-2013, 11:49 AM
Well,,, I just ordered one of the 7720's. Hope I like it. Looks like they have a lot of POI's that come with it. OH>.. they have extended the time on the trade-in discount for a few more days.

Jim M


Okay, for those of you that have the 7720, what do you really think? I've read some excellent reviews and some really crappy reviews. I would like to get one but I don't know yet. I thought about the Magellan 9165, but people are really tearing it up.

OK..I ordered,, I received,,, I returned.

Received the new 7720 RM, looked good, tried checking for updates,,, loaded an update... could not make touch screen open correct place when touched. Realigned screen... worked better but almost had to hit the screen in some places. Made up a short trip, 25 mile.. tried it out...screen hard to view,,not bright enough. Could not make a change using screen touch.. realigned screen again. Screen had total dead spot in the middle of screen,,, and had to really push or hit it hard in many other places.. Got on the phone with RM,, after 12 min on hold... was issued a repair authorization. Not replace. Did not get return label for shipping.. called RM again,,, was told to talk to tech support..was told they would not pay for return shipping for repairs or return for credit.... what??? new out of box and it don't work???
Called and talked to someone again... had prepaid label for trade-in, was told to use it for return for credit..

I don't normally rant,, but this is just a product report. :)

So it is returned for credit. Guess I will stick with Garmin.

Jim M

BigDaddy
01-01-2013, 12:55 PM
I had the 7710 for almost a year and I was never able to connect it to the PC and dowload the updates from the RM website. I recently called RM tech support and they sent me a RA number to return it for repair or replacement. But, since I bought it at CW, I decided to take it back to them. They replaced it with a new 7720 at no charge - and with NO hassle. The 7720 has the same features of the 7710 plus a few more, but the biggest (and best) difference is the screen brightness. It's MUCH better - clear and crisp. I can see it clearly even in direct sunlight. With the 7710 using the optional sun shade, it would still wash out at times. I haven't used the 7720 for long trips yet, but it seems to work fine based on the short trips I've taken (and i can connect to the RM website just fine). When I bought the 7710, I also tried the Garmin ( ? or whatever the other new 7" screen was at the time) - and liked the features and functionality of the 7710 much better.

ILH
01-05-2013, 12:15 AM
I just received an email from Rand McNally offering a $100 discount on a RVND 7720 (new price $249.99). All you have to do is send in your old GPS within 30 days of receiving the new one!

http://store.randmcnally.com/gps-electronics/rv-gps.html

I was curious as to whether or not the $100 trade-in deal was still in place, so I called Ran McNally. First person I spoke with said yes, but passed me over to another sales agent who said the deal ended just before Christmas. Too bad - I'm in the market for another gps - but not af $349.

NWILSON
01-05-2013, 09:09 AM
I was curious as to whether or not the $100 trade-in deal was still in place, so I called Ran McNally. First person I spoke with said yes, but passed me over to another sales agent who said the deal ended just before Christmas. Too bad - I'm in the market for another gps - but not af $349.

Subscribe to the Rand McNally website and they will send you emails with their current specials. Not as good as $100 off but Camping World is offering them for $329.
So far we have only used ours on a "car" trip but we are quite happy with it.

wolfrat1
01-09-2013, 07:32 PM
Sorry about the problems you had. From the other reviews I've read the 7720 is problematic as well as the Magellan 9165tm. May as well keep the standard gps.

funntheson
01-14-2013, 02:23 AM
I have the 7710, and a lot of the "problems" are teaching yourself how to use it. Using it once or twice doesn't give you a chance to learn how to use all the features (and there are quite a few).

wazz_zup
01-19-2013, 12:14 AM
I was curious as to whether or not the $100 trade-in deal was still in place, so I called Ran McNally. First person I spoke with said yes, but passed me over to another sales agent who said the deal ended just before Christmas. Too bad - I'm in the market for another gps - but not af $349.
I called RM 2 days after the "extended rebate" offer date to see if they could slip one more sale through and they declined. Despite my begging :( But he said look for another offer coming up within a couple of months. That was a he L L of a deal...hundred dollars off with a trade in.

NWILSON
01-19-2013, 12:31 AM
The original offer wasn't too specific about the trade in. I'd bet some folks bought "As-is for parts" GPS's on EBay for a couple bucks and used them as their trade ins.

TomSt
01-19-2013, 12:44 PM
Sure did got one for about $3.00 P&H included

Hunter
01-27-2013, 08:01 PM
Tried the 7715 (which is supposed to be like the 7720 with a few less features) returned it. It said we lived at #17 in the RV mode, #11 in the Car mode. Neither of these numbers are on our street. Sometimes it showed street names, other times only the parks around us - no street names. Couldn't make it repeat the same thing twice. I will stick with Garmin. Very disappointed with the 7715, as I really wanted to like it. Friends of ours love their 7710. I guess it is what you got used to and still want .. PLUS more .. in a GPS. : )

wolfrat1
01-27-2013, 11:06 PM
I emailed RM three times about any fixes to the 7710 and 7720 because I had heard about rvers having problems with these units. The first two emails I didn't get a response. The third email and said that if they didn't at least acknowledge my email that I would look elsewhere for another unit. No response. I look at Garmin again and at the Magellan 9165 rv unit. I have no faith in RM anymore. It sad because the 7720 had promise.

mobilcastle
01-28-2013, 05:10 AM
Look at the TOM TOM made for truckers-l like it. I sent my original Rand Mcnally back.
http://tomtom.factoryoutletstore.com/cat/30068/TomTom-Truck-GPS.html

Westwind
01-29-2013, 11:07 AM
Looked at Tom Tom to replace the one I have but no Life Time map updates.

mobilcastle
01-29-2013, 03:13 PM
Looked at Tom Tom to replace the one I have but no Life Time map updates.
Mine came with the lifetime update-model#Tom Tom Pro 7150. I might have bought it from Amazon. Good luck

Snowtek
02-17-2013, 04:12 PM
I'm using the Co-Pilot App on my smart phone and really like it. It is more accurate than my Tom Tom and was a free download.

wolfrat1
02-19-2013, 04:33 PM
We attended an rv show here in Novi, Mi last week. A salesperson from General rv said Rand McNally had made several improvements to the 7720. I assumed it was just a sales pitch. As anyone heard of any updates or improvements to the 7720? I still would like to try one but still a little skeptical. If it works the way it's advertised, it would be an awesome unit.

jimpav
08-08-2013, 06:02 AM
I'm curious if anyone that owns the 7720 has found a relatively inexpensive rear view camera to hook up to it? It seems that the only ones I've found are either included with a monitor, have poor resolution or cost many $$$$$$.

Grandpa-Bubby
09-09-2013, 12:33 PM
I picked-up an RVND7720 RV GPS (http://www.12volt-travel.com/gps-navigation-accessories-rv-gps-c-24_747.html) with lifetime map updates for $315/$316 at 12Volt-Travel.com (http://www.12volt-travel.com). I already had some "reward points" too so I ended up getting it for just under $300 in the end plus I got it with free shipping. I had it in 3 or 4 days.

We've covered nearly 10,000 miles with the new toy guiding the way. It has yet to fail us and includes (just as you all indicate) many of great features. I am delighted to find the RV service centers. Just like any other interest type, Simply go to that section of the gps and it will show all of that type of business in the area which you currently are.

Loving It!

G-Bubs

ILH
09-09-2013, 03:57 PM
I can't access the link you posted.

Grandpa-Bubby
09-09-2013, 04:09 PM
It works fine for me :confused:

NWILSON
12-02-2013, 05:57 PM
If anyone is still looking to buy a 7720 the best price ever is at Camping World (http://www.campingworld.com/shopping/item/good-sam-gps/68986)

bighornby
12-03-2013, 10:19 AM
If anyone is still looking to buy a 7720 the best price ever is at Camping World (http://www.campingworld.com/shopping/item/good-sam-gps/68986)


hello from canada. i have been searching reviews and opinions of the magellan and rand mcnally gps's for rv'ers and both seem to have their good and bad points with it leaning more towards the bad. in a perfect world i guess you get everything you want in a gps without any problems. i just purchased the magellan 5365t-lmb which i'm thinking of returning based on what i see the rm 7720 offers. so i am sitting on the fence wondering what i should do. guess like everyone else you buy it and try it and see if it works for you.

bighornby
12-03-2013, 10:24 AM
hello hublings....have you guys joined the ontario chapter yet? not sure if you have been to any of our rallies yet. nice to meet you.

Avery
10-13-2014, 06:55 PM
I have one and it works as advertised. It is very awesome...

chet
10-03-2015, 06:39 PM
rand McNally rv version is the way to go if you want a trouble free trip to your destination. it adapts to the lengh of your rig.and takes all measurements into account. also switches to your truck to give shorter routes. just paid 379 with tax. if you can get it for 250 with trade,its a steal.

campr-pete
02-14-2016, 09:25 PM
I used an online rand McNally gps and going to fl. from Delaware I believe that it should have taken me on I64e in va all the way to avoid the Hampton tunnels, I may be wrong but if you go 64 west you will not be able to avoid the tunnels at Hampton. Is this correct?

TomMar
08-17-2016, 02:27 PM
Camping World/Good Sam is offering the Rand McNally RVND 7735 for $249. Has anyone used one or have updates on the other RM units?

BandGun
08-18-2016, 08:54 AM
Camping World/Good Sam is offering the Rand McNally RVND 7735 for $249. Has anyone used one or have updates on the other RM units?
I have the 7725 and have used it for the past 40k miles and love it. It is large! I purchased a ram mount to get it off my dash / windshield. http://uploads.tapatalk-cdn.com/20160818/372d678003e1deb0274e923cff6f7bba.jpg

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TomMar
08-19-2016, 05:58 PM
Well I thought I would give y'all an update. We went over to Camping World and bought the RM 7735. We opened the box an the battery was totally dead. No problem, charge it. Yes problem, once it was charged the screen locked upwhen I unplugged the power. The On/Off button would not work, nothing. I even checked it for a lock, no joy. Back to the store this am, got another unit. The battery was also dead so I plugged it into power in the truck and headed home. The map actually worked going home but when I unplugged it at home the screen locked up again. Plugged it back in, no joy unplugged no joy, back to CW. Two or three people at CW tried to get it to work without sucess. I came home with a full refund. I am NOT a happy camper.

MTPockets
08-19-2016, 08:30 PM
Well I thought I would give y'all an update. We went over to Camping World and bought the RM 7735. We opened the box an the battery was totally dead. No problem, charge it. Yes problem, once it was charged the screen locked upwhen I unplugged the power. The On/Off button would not work, nothing. I even checked it for a lock, no joy. Back to the store this am, got another unit. The battery was also dead so I plugged it into power in the truck and headed home. The map actually worked going home but when I unplugged it at home the screen locked up again. Plugged it back in, no joy unplugged no joy, back to CW. Two or three people at CW tried to get it to work without sucess. I came home with a full refund. I am NOT a happy camper.
We had similar problems with ours; customer service at Rand needs to eliminate the word service. Got another unit, lots of issues... Garmin is the way to go for best quality and reliability.

TomMar
08-19-2016, 08:54 PM
We had similar problems with ours; customer service at Rand needs to eliminate the word service. Got another unit, lots of issues... Garmin is the way to go for best quality and reliability.
I copy that. The DW already made that comment about Garmin. We have a good GPS on the truck but we're looking to get one that gave the RV issues like heights and turns. With free permanent updates it would also out last the truck GPS maps. Thanks for the fee back. [emoji106]

MTPockets
08-19-2016, 10:20 PM
I copy that. The DW already made that comment about Garmin. We have a good GPS on the truck but we're looking to get one that gave the RV issues like heights and turns. With free permanent updates it would also out last the truck GPS maps. Thanks for the fee back. [emoji106]
RV660LMT GARMIN has RV parks, warnings for bridge clearance, weights, etc...

dlw930
08-20-2016, 02:51 AM
As FTers, using the heck out of our Garmin RV760LMT and loving it. That said, it's a tool. The routing software isn't perfect. I always like to look at a paper or Google earth map and have a good idea of where I'm going and the best way to get there before hitting the road instead of blindly trusting the GPS. The lane guidance around metro areas is one of it's most valuable features as are its height/width/weight monitoring.


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TomMar
08-20-2016, 07:45 AM
As FTers, using the heck out of our Garmin RV760LMT and loving it. That said, it's a tool. The routing software isn't perfect. I always like to look at a paper or Google earth map and have a good idea of where I'm going and the best way to get there before hitting the road instead of blindly trusting the GPS. The lane guidance around metro areas is one of it's most valuable features as are its height/width/weight monitoring.


Sent from my iPhone using Tapatalk
We will probably end up with the Garmin RV760. Like you say it is a tool. Marti has a large Rand McNally map book she uses. We started thinking about these units when we got serious about trips to Wyoming, western Montana, Washington and Oregon. [emoji15]