Mariposa
Well-known member
I am not sure where to start my story. It is longer than this.
My 1st trip to the dealer for some repairs on our new unit.
We made an appoiment and showed up 1/2 hour late. That must have move us to the back of the line? We moved into the dealer's back lot. We hook up the power and turn the a/c on. Next morning I was at the service writers area. When do I get my unit worked on? "Not to day, may-be tomorrow". Next morning, a Friday, I was there, but still no work done. Saturday was a part day and Sunday was off, so no work done. Monday was another "not today, maybe tomorrow". That was the straw. I talked it over with the service writer, (my X, also had a little talk with him). The service writer was really impressed and said good by. We pull out. 4 days on his lot. No work done. 5 days counting Sunday. The service writer did call after we got back to New Caney, Texas. after I called Hartland Sales Rep, Mr. Robinson. They had an opening for us, Tomorrow.
I am rereading Hartland's "Benefits of Purchasing your RV Locally" May-be the dealer should read it, too.
I am some what frustrated. The trailer still needs some repairs. It only leaks when it rains.
Bob
My 1st trip to the dealer for some repairs on our new unit.
We made an appoiment and showed up 1/2 hour late. That must have move us to the back of the line? We moved into the dealer's back lot. We hook up the power and turn the a/c on. Next morning I was at the service writers area. When do I get my unit worked on? "Not to day, may-be tomorrow". Next morning, a Friday, I was there, but still no work done. Saturday was a part day and Sunday was off, so no work done. Monday was another "not today, maybe tomorrow". That was the straw. I talked it over with the service writer, (my X, also had a little talk with him). The service writer was really impressed and said good by. We pull out. 4 days on his lot. No work done. 5 days counting Sunday. The service writer did call after we got back to New Caney, Texas. after I called Hartland Sales Rep, Mr. Robinson. They had an opening for us, Tomorrow.
I am rereading Hartland's "Benefits of Purchasing your RV Locally" May-be the dealer should read it, too.
I am some what frustrated. The trailer still needs some repairs. It only leaks when it rains.
Bob