Great Experience with Heartland Customer Service and Parts

Theresau

Well-known member
Haven't posted this but the BC got a bit damaged recently on the outside - large scratch on the door slide skirt.

Heartland parts dept. was just wonderful (Chris Robinson). He was able to determine what parts were needed to replace what had been scratched and Heartland then did a material transfer from production since its still being built.

We received 10% off because we are "owners."

Lindsey processed it from there and it was packaged up in shipping. We drove there rather than pay for shipping and it was waiting for us at the Dealer Service building.

We were amazed at how well it was packaged when we got home. The packaging was done in a wooden box to protect the metal - just a wonderful job.

Just another example of great customer service.
 
Top