murry135
New York Chapter Leaders - retired
Last month while attending the NY Rally and prior to departure I was going through my pre-travel safety inspection (see Safety Inpection Importance thread) and low and behold I found where an ODS spring hanger shackel had pulled from the frame. Local welder called spoke with Lippert in ELkhart and was authorized to make emergency repairs. Once home Lippert reuested to see frame at one of there facilities so the closest was Denver PA. Schedule an almost immediate appoinment all at my convienence and upon inspection Lippert in PA contacted Lippert in Elkhart and advised them of there finds. 10 days later I have six new suspension hangers, 2 new leaf spring packs, 8 new shock mounts and all new Correct Track system. Jeff Egan of Lippert in Denver PA stated the camper needed basically to havve to old suspension removed and re-installed with all new hardware to certify it as safe. Shannon Hunter, the contact in Elkhart, authorized the repairs and within 10 days I had our Key Largo Landmark back on the road. I have to compliment Lippert in Denver PA, Jeff Egan and Elkhart Shannon Hunter for their attention to my needs. Great work done and I feel confident all is safe. The problem originated when the original frame build was done and the welding was far from upto industry standards and was passed onto Heartland for a coach build. Thank you Lippert, Jeff Egan and Shannon Hunter.