BBslider001
Active Member
Hey all, I am fairly new to the forum and been a Heartland Sundance owner for 2 years now. We love our unit and have had no problems, until lately. We moved to a park further down the way and have noticed surging in the unit since hooked up at our new spot. The lightswill dim and go normal, then dim and go normal. There is no real pattern other than it seems to do it in the morning and then the evening when everyone in the park is home. I thought it was the box at our site, so we plugged it in to the site next to us and it still surged and flickers. I have asked neighbors and they say they aren't experiencing the same issue. I have noticed the converter making a slight "draw" noise when this happens, like a very slight buzzing sound.
So, my question is where do I even begin to troubleshoot this? We have an extended warranty, but I don't think electrical is covered. When is electrical ever covered? Is the issue most likely with my unit or the park having older electrical? We have a 50 amp unit plugged into 30 amp shore power. We have had to do this before, but never experienced an issue. Thanks for any input!! It will be greatly appreciated.
So, my question is where do I even begin to troubleshoot this? We have an extended warranty, but I don't think electrical is covered. When is electrical ever covered? Is the issue most likely with my unit or the park having older electrical? We have a 50 amp unit plugged into 30 amp shore power. We have had to do this before, but never experienced an issue. Thanks for any input!! It will be greatly appreciated.