We had some tire issues as well, after only about 700 miles on them. We replaced them in transit, the tire company paid us for them plus about 25% on top of that "for our troubles".
Heartland has definitely surpassed our dealer service and we are left with very little to be done other than the $5,000 in repairs due to our own accident. Insurance has paid for it but we can't find anyone willing to come out and fix it, lol,,, go figure.
It sure feels good, in these days of waning customer service, to feel backed by a company like we have been with Heartland. James Fenner is faster at returning emails than I am!
Thanks,,, Elizabeth