PDA

View Full Version : RV Lock v4.0 Pre-Sale Questions



recumbent615
03-25-2014, 01:43 PM
James,

Welcome to the Forum and thank you for offering the Heartland Owners a Direct Channel for our Questions.

I am looking at the V4 for my RV and have a few questions

- Is the V4 only available in Black or is it also available in White?
- If I purchase two of these can they be both keyed the same?
- How unique is the Key for this Lock?
- How many different Keys are there for your Locks?

thanks for your attention to my inquiry

Kevin

RVLockSupport
03-25-2014, 04:47 PM
Hi Kevin,

The RVLock version 4.0 is available only in black.
Yes, we can key them alike.
We have our own key blank system unique to our handles and offer hundreds of key combinations.

I hope that I answered everything, let me know if you need anything else.

recumbent615
03-25-2014, 06:07 PM
Thanks James. Greatly appreciate the information.

Greengas
03-25-2014, 06:18 PM
Will 4.0 ever be available in white? We gave a white Rv and a black door handle just won't work.

danemayer
03-25-2014, 06:37 PM
Will 4.0 ever be available in white? We gave a white Rv and a black door handle just won't work.

Is your current handle white or black?

recumbent615
03-25-2014, 06:43 PM
Mine are White from the Factory.

boatto5er
03-25-2014, 07:09 PM
The Slam Baggage Locks are black and look just fine with white doors. I think the black door lock would look good. I've seen many multi-hundred thousand dollar Class A's with white door areas with black handles.


Sent from my iPhone using Tapatalk

TravelTiger
03-25-2014, 07:12 PM
Mine are White from the Factory.

You'd be surprised. We went with a black security light, and black frame for the door window, looks good. Will not mind a black RV lock. Have the white, it can get grungy.


Sent from my iPhone using Tapatalk

TandT
03-25-2014, 10:50 PM
Will 4.0 ever be available in white? We gave a white Rv and a black door handle just won't work.

My white Bighorn came from the factory with a black entry door lockset. It matches the slam baggage locks. Trace

SeattleLion
03-25-2014, 11:34 PM
Our brand new Bighorn has a black lock on a white trailer. It looks fine.

porthole
03-26-2014, 08:41 AM
The first remote lock did not cover the same area as the factory door latches, and leaves an obvious mark that is exposed.
Does the new version cover the same footprint as the factory locks?

Have the electronics changed from the first generation?

pegmikef
03-26-2014, 09:28 AM
My white Bighorn came from the factory with a black entry door lockset. It matches the slam baggage locks. Trace

Ditto.

Rodbuster
03-26-2014, 09:36 AM
Does the folding hand-rail have to be built up away from the coach?

Thank you
Dick

pegmikef
03-26-2014, 05:07 PM
Does the folding hand-rail have to be built up away from the coach?

Thank you
Dick


Dick, I just installed the V4.0 on my BH 3010RE and did not have to build up the hand rail. Here are a couple of pix so you can see the position of the hand rail on my rig and how it clears the lock when folded. The only thing I had to do was file a couple of grooves (about 1/16 of an inch) on the edge of the lock hole so the lock set would pop in without forcing it. Works just like Jim B. said, perfectly.

Rodbuster
03-26-2014, 06:24 PM
Thank you Mike, for getting back to me.

Dick

RVLockSupport
03-26-2014, 07:50 PM
I hope that I answer your question correctly. The footprint covering the factory door latches really will depend on which factory door larch tat you are referring to. Our latest v4.0 handle has been redesigned in many ways, but should be about exactly the same footprint as earlier versions of the RVLock handle. The biggest change for this latest version is the integrated keypad into the handle. There has also been multiple electronics upgrades put into place and a few mechanical improvements as well. We really are improving the handle with each version modification and appreciate your suggestions.

RVLockSupport
03-26-2014, 08:12 PM
Looks great! I would bet that we sell more RVLock handles to customers in Texas than anywhere else. Let us know if we can do anything else for you!

Rodbuster
03-27-2014, 05:28 AM
Good morning James,

Do you have a video showing and explaining the installation?

Dick

Rodbuster
03-27-2014, 06:44 AM
Hello again,

I've been researching this product and find that I have additional questions.

Back in 2012 a consumer mentioned that the coach had to be "perfectly level" for the lock to work properly. It was mentioned that if the coach was not level it would bind and not allow the lock to work. Has this problem been addressed?

More recently, another customer posted that he/she was having a problem with the remote keypad. It seems that it would take 2 or 3 attempts to make it work. James answered the customer by saying that he would send that customer a "replacement part" that should take care of that problem. My question is, is this "replacement part" needed in all of your units or is this just an isolated incident?

Thank you for your time.
Dick

jbeletti
03-27-2014, 07:42 AM
The first remote lock did not cover the same area as the factory door latches, and leaves an obvious mark that is exposed. Does the new version cover the same footprint as the factory locks?...?

Duane,

On my Landmark, the v3.0 and v4.0 locks did NOT cover the same exact footprint. I know this as my coach is full body painted and the paint shop did not remove my OEM lock prior to paining. As such, I have a very small reveal below (and probably above) the RV Lock that is not painted. This is only noticed under closeup examination and if you're looking for it. The area is so small that I would not consider trying to paint it. Let me know of you want a picture of this?

Rodbuster
03-27-2014, 08:47 AM
Good morning,

I started this thread by mistake.
Could I ask Jim or a moderator to move post #1 and post #2 over to the thread titled "RV Lock V4.0 Pre-Sale Questions".

Thank you and sorry for my mistake.
Dick

jbeletti
03-27-2014, 09:13 AM
Hi Dick - you made no error my friend.

As your pre-sales questions were different than others, I wanted it to have it's own thread. In the end, I believe having too flat of a forum structure is detrimental as, over time, dozens or hundreds of disparate, yet semi-related items can all become jammed into the same thread.
When this happens, in my opinion, it's a lot of traffic to wade through for the person trying to see if their issue or question has ever been raised or asked.

RVLockSupport
03-27-2014, 02:58 PM
Hello again,

I've been researching this product and find that I have additional questions.

Back in 2012 a consumer mentioned that the coach had to be "perfectly level" for the lock to work properly. It was mentioned that if the coach was not level it would bind and not allow the lock to work. Has this problem been addressed?

More recently, another customer posted that he/she was having a problem with the remote keypad. It seems that it would take 2 or 3 attempts to make it work. James answered the customer by saying that he would send that customer a "replacement part" that should take care of that problem. My question is, is this "replacement part" needed in all of your units or is this just an isolated incident?

Thank you for your time.
Dick

I am happy to answer your questions as they are both great ones... The leveling of the trailer/fifth wheel should NOT be an issue at all with the functionality of the RVLock handle unless it involves the door and jamb being on a bind and not allowing the sticker plate and the handle push pin to not line up correctly. We have installed 100's of handles with the trailer unleveled with zero issues. I would say that there may be some larger issue with the door/jamb that needs addressed if this is what they are finding. As far as the keypad communication issue. This was an isolated issue that we had and was overcome almost 2 years ago. The v4.0 has a hardwired keypad built right into the handle and resolves any communication errors due to interference. Hopefully this helps.

porthole
03-28-2014, 09:31 PM
Duane,

On my Landmark, the v3.0 and v4.0 locks did NOT cover the same exact footprint. I know this as my coach is full body painted and the paint shop did not remove my OEM lock prior to paining. As such, I have a very small reveal below (and probably above) the RV Lock that is not painted. This is only noticed under closeup examination and if you're looking for it. The area is so small that I would not consider trying to paint it. Let me know of you want a picture of this?

No picture necessary. I posted it as I did the retro fit on the Cyclone. The Cyclone being 4-5 years old at the time has a noticeable mark where the new lock does not cover the marks. The odd shape does not cover the rectangle.


I'll be taking the electric lock out as soon as the weather breaks as it still does not work all the time. I will try and compound out the door some more to minimize the marks.

jbeletti
03-28-2014, 11:02 PM
Duane, depending on the issue with the lock, RV Lock may have a fix. Consider emailing James with the detail of your issue.

Sent from my HTC6525LVW using Tapatalk

RVLockSupport
03-28-2014, 11:54 PM
No picture necessary. I posted it as I did the retro fit on the Cyclone. The Cyclone being 4-5 years old at the time has a noticeable mark where the new lock does not cover the marks. The odd shape does not cover the rectangle.


I'll be taking the electric lock out as soon as the weather breaks as it still does not work all the time. I will try and compound out the door some more to minimize the marks.
Hi Duane.
Happy to help. Please email us directly so that we can take care of you. support@rvlock.com

rumaco
07-17-2014, 07:10 PM
Sad part is that MANY of the thieves that look for RVs to plunder use crowbars to break the door open, grab and run. The type of lock makes no difference to them or the crowbar. Another idea that has gone south are locking gas caps, thieves use a spring punch to make a hole in the tank and drain into a catch basin and are gone. I for one am so sick of thieves. The only lock that really works is a 200# rottweiler.

porthole
11-28-2014, 09:31 AM
Anyone experience any issues yet with the keypad?

Mine has only been on a few months and the #2 button does not always beep, which is an issue since the #2 is used twice in our code.

cookie
11-28-2014, 09:44 AM
Anyone experience any issues yet with the keypad?

Yeah, I have a couple that don't always beep, and one or two that don't always accept the input.
Kind of annoying at times.
I just use the remote as much as possible.

Peace
Dave

danemayer
11-28-2014, 09:58 AM
With our door pinned open during the rain, the RVLock got wet and stopped operating - instead beeping on a continuing basis. After drying it out with a hair dryer, it resumed normal operation.

We got the arctic blast about 2 days later and the mechanism was having trouble opening and closing. It would have a partial throw each time the Fob or keypad was operated. Normal operation with a key. Heated it for 15 seconds with the hairdryer and it worked correctly. Repeated the problem a few hours later.

It's been cold again and it's working normally, so I'm hoping it was all related to having gotten wet. We'll know more about very cold weather operation in January when we get to Colorado.

For20hunter
11-28-2014, 10:00 AM
We have had ours for more than a year and have not had a single problem with it. However I have heard of people who did have an issue with one thing or another and contacted the RVLock customer service and they were taken care of immediately and without cost. I have heard nothing but good reviews about their customer service.

Rod

superduty08
11-28-2014, 10:51 AM
I installed ours right after picking up our new unit. Love it! I've had no problems and like the options of using the fob or keypad. If you have visitors arrive before you return, just give them the code and they can wait inside, out of the weather. Great customer service on top of that! I've used the remote over 100' away.