Broken Chair & Drawer Bottom

I have a relatively new Big Horn & so far it is great. The dining chair bottom is very flimsy & broke down the middle, hopefully under warranty. Also the bottom of my bed room drawers pulled away from the frame as it is only glued. Hopefully will get this fixed also.
 

TandT

Founding Utah Chapter Leaders-Retired
Call Heartland Customer Service 877-262-8032 / 574-262-8030.

Have your VIN handy and explain what has happened. Trace
 

mslater

Well-known member
my chair bottom broke the first time we used it . i pulled the upholstery off it to reveal the cheap 1/2" particle board. used it as a pattern to cut a 3/4" plywood base. took all of it to upholstery shop , cost $25 to have it redone …. figured it was cheaper than dealing with dealer or Heartland and way better fix…your going to have the same problem replacing it with the same cheap particle board unless you add some support across the back.
 
Thanks for info. Still disappointed in cheap drawers (bottom) in BR. Luckily, so far, these are my only complaints with my Big Horn compared to my Dutchmen Grand Junction.
 
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