Yeah it is a new unit that we ordered from RVCapitalWholesalers, and I can't complain of anything in dealing with them until this. And as we understand from our salesman, it is the transport company that is the hold up. They are trying to get a specific driver that knows the roads through Canada which is a good thing but frustrating with our first payment coming up. I am just anxious to get it up here and get started camping for the summer.