Hi bullenv,
Welcome to the Heartland Owners Forum and to the family. We have a great bunch of folks here with lots of information and all willing to share their knowledge when needed.
Hopefully one of our family members will jump in soon with some help for you. I think that is one of those that require some tugging and pushing and maybe even a little twisting.
We do have a very good search engine on the forum where you can search for others that have had the same problem and have posted the fix.
Enjoy the forum.
Jim M
moved thread to better area also.