hpripstein
Member
So we custom ordered our Big Country at the end of 2014. They gave us a date for pick up but of course when we get a week out they push it back....3 times. Finally we pick it up, on our way to sign final paperwork we notice all our hydraulic lines are about to explode...another delay. We finally get to our first destination and the hydraulics ruptured again, pocket door to bathroom broke, sink leaks, hoses need to be redone under the RV and the arm that holds the under storage bed is broken. You would think heartland would be in a hurry to help us out but they keep giving us the run around with part delivery time and NEVER CALL US BACK when they say they will. I'm 1 month in on my brand new Big Country but I know my next RV will be a DRV.