Well the awning to me is a very dark brown, with a metal cover ( which I didn't order, but got ). I posted this in the design section as just that, a design suggestion to Heartland, and the hope that they will take this to heart and maybe put a silver one on for future customers if this is possible.
We accepted the unit as it is when we picked it up, and I have no expectation for anything to be done about it by Heartland. The color is dark enough, some may say black, I still see it as brown. ( The color difference could be from the light, poor vinyl coloring, etc. ) Even at that the Sterling paint does not have Black anywhere on it, thus the suggestion of Sliver. We did look at the awning before / during pick up since it was raining when we moved everything in and the awning was out. So, I might been able to have something done then but didn't really pay that much attention to it until later on a day with more sun shine.
We ordered the FB Paint from a picture, we never saw it in person. The picture did not even have a awning on the BH. So in theory they could have stuck green on it and say that is what it comes with. ( I would have been livid with that color mind you ). We will have it changed in time to a better awning and a better color and it IS something that we can and will live with. If this is the only disappointment that we have, I will be pleased. We have had no other mechanical, major water leaks, etc. with the unit. A couple things that needed a extra staple here and there that I took care of, replaced a faucet ( we had bought for the last rig and never put in ), and a couple sink strainers, ( I prefer the ones that are all metal ), and it is all good.
Life is to short for me to get to upset over it.