396 torque 2016 back splash and A/C

so I'm here in Texas and the back splash that's behind the stove top will not stay up. Last night one 12x12 piece fell off and folded in have and is stuck to is shelf and now I have to find a replacement square. any idea where to pick one up at?

The a/c thermostat for the living room is to close to the one in the bedroom you may want relocate closer to the middle of the living room so that the bedroom thermostat doesn't interfere with the other thermostat
 

dlw930

Well-known member
You could try to find a Heartland dealer, but If it was mine, I'd call Heartland customer support and give them the VIN. Since it should be under warranty, they may send you a replacement piece at no cost to you.


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ok so I got a hold of Mark Elion at Heartland he ask for my vin# and pics of backsplash. He told me he would mail me he tile been three weeks no tile no reply to my emails. Thought this was going to be an easy fix
 

danemayer

Well-known member
Calling works better than emails. People go on vacation. People change jobs. People change emails.
 
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