On my Gateway, there were dual switches where the awning LED switch is and I could not get the other one to turn anything on. One day I was on a ladder and noticed that there was a light fixture on top of the frame above the TV cabinet which was facing up toward the ceiling. Upon closer inspection, I noticed there was an on/off switch on the light fixture. I flipped it and then turned on the mystery switch and bingo, I have a mood/night light above the TV. You might look and see if there is a similar light fixture somewhere that you can't see from the floor. Good luck.