View Full Version : ATF: ElkRidge - 2017 38RSRT Summit TV Remote Control

06-19-2017, 06:57 PM
We took delivery of our new 2017 38RSRT on Friday, June 9th. We are absolutely ecstatic about it. On delivery, it seems the dealer failed to put a few things on board. Among them, the Remote Control for the Summit LE5036 50" TV. I notified the dealer immediately and was told "I'll get one out to you ASAP." Yeah, well that was over a week ago and still no deal. I have tried universal remotes but they don't recognize the TV. I have looked everywhere trying to buy a replacement and, no dice. I am left with either 1) drive the 250 miles back to the dealer to get it (maybe); or, 2) buy a new TV.

Does anyone have any idea where I might buy this remote? I would much prefer an option 3.


06-19-2017, 07:08 PM
Hi ddcole,

Welcome to the Heartland Owners Forum and to the family. We have a great bunch of folks here with lots of information and all willing to share their knowledge when needed.

I suggest you call Heartland Customer Service, 574-262-8030 or 877-262-8032, have your VIN when you call. Let them know what has happened and they might be able to help.

Be sure and check out our Heartland Owners Club (https://heartlandowners.org/content.php/128-heartland-owners-club-portal). Join us at a rally when you can and meet lots of the great folks here and make friends for a lifetime.

Enjoy the forum and your new unit.

Jim M