Parts Direct!!

Uncle Rog said:

I could not find the screw on access parts for the UDC any where so I e-mailed HL on Fri, late their time. I received a reply this AM and have ordered EXACTLY what I needed!!! They had 2 types to choose from and they are on there way..........
This is a big deal as ordering through a dealer is slow and more often than not I get the wrong part.........
Marilee was easy to work with and pretty much said that if it is on a HL unit you can order it.............Great.......

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“It is HEARTLAND RV's goal to service our retail customer’s needs as efficiently as possible. This is normally through your selling dealer. In the event that you are unable to work through your HEARTLAND RV dealer to purchase needed items we will assist you. However, it is our policy to direct retail customers to their nearest HEARTLAND RV dealer. We understand that this is not always practical or possible. In those circumstances we will assist our customers to the best of our ability.”

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sasha_j said:

in a pinch, I can order parts sent UPS to the nearest ranger station.

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