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farupp
03-26-2019, 03:52 PM
I have been trying to upload a picture to my profile and have been unsuccessful. The one I am trying to use is below but when I try to add it to my profile I get a message that the file can't be used. How do I do it? Thanks. Frank.

I added this photo to this message by using the insert image tool.

61230

danemayer
03-26-2019, 04:03 PM
Click on SETTINGS at top right of page.
Scroll down the left side to MY SETTINGS and select EDIT SIGNATURE
Scroll down to UPLOAD SIGNATURE PICTURE. Note that if you use Option 2, the picture has to meet the size requirements noted below.
After choosing a file, click on UPLOAD.
61231

After uploading, I think you have to scroll up to INSERT SIGNATURE PICTURE and click on that.

farupp
03-26-2019, 06:57 PM
61244

I have tried all that and still get the message: "Unable to save image." The picture is 100 x 100 pixels. I can put it in a thread (see above) but not on my profile.
Frank

Hogladyrider
03-27-2019, 03:41 PM
I can upload pictures but how do you "rotate" them as they turn from original?

BLR
03-27-2019, 04:42 PM
I can upload pictures but how do you "rotate" them as they turn from original?Did you load them from computer??

I only use Tapatalk and your photo of the Pioneer is correct. It didn't rotate



Sent from BLR Logistics

farupp
03-28-2019, 07:12 AM
BLR: what is Tapatalk and how do I find it? That may be my problem.

Frank

farupp
03-28-2019, 08:04 AM
I did a Google search and found a download for Tapatalk. The installation instructions are very confusing to me and contradictory. But I can't modify my "signature" to include a picture for some reason. I can, however, insert a picture in a thread (see below). I can't figure out what the problem might be. Help!

Frank

61265

jbeletti
03-28-2019, 08:44 AM
We may have found an issue. Working to resolve this today.


Sent from my iPhone using Tapatalk

BLR
03-28-2019, 09:50 AM
I did a Google search and found a download for Tapatalk. The installation instructions are very confusing to me and contradictory. But I can't modify my "signature" to include a picture for some reason. I can, however, insert a picture in a thread (see below). I can't figure out what the problem might be. Help!

Frank

61265I have the paid version, I think it's $5

I haven't been on a computer version of a forum for 5 years or so.

I do know that some things have to be done on a computer and maybe adding a picture to your signature is one of them.
I can change my signature, just not add a picture..
Everything I need to do on the forums are from Tapatalk/Phone only.
The pictures are on my phone easy to add them to any post/thread.

Barbara

Sent from BLR Logistics

farupp
03-28-2019, 09:50 AM
Thank you. I was able to create my signature but not add a photo to it.

danemayer
03-29-2019, 01:36 PM
Thank you. I was able to create my signature but not add a photo to it.

Some forum software configuration changes have been made. Would you try to upload your signature picture again.

farupp
03-29-2019, 04:04 PM
Still get message that the file cannot be used.

Here is what I'm trying to upload to my signature. It's a .jpg file and 12kb in size.

61277

cookie
03-29-2019, 06:41 PM
JB mentioned that there was a software issue.
I've tried to upload your pic to your signature and got the same message as you.
So, be patient it will be resolved.

Peace
Dave

jbeletti
03-29-2019, 08:10 PM
Was the image within these limits:
Profile pic = max 100x100 pixels
Avatar = max 80x80 pixels
Signature = max 500x100 pixels

These are from Zack, our web developer.

farupp
03-30-2019, 11:40 AM
Jim: The picture I am trying to upload to my signature is 200 x 77 pixels and is 12.4kb. It should work on my signature I believe. It is a Paint file saved as a .jpg.
Frank

jbeletti
03-30-2019, 09:16 PM
Jim: The picture I am trying to upload to my signature is 200 x 77 pixels and is 12.4kb. It should work on my signature I believe. It is a Paint file saved as a .jpg.
Frank

Email the image to me for testing please.

Sent from my iPhone using Tapatalk

farupp
03-31-2019, 07:46 AM
Jim: just sent the picture by email as requested. Sorry for the problems this is causing.

Frank

jbeletti
03-31-2019, 08:23 AM
Jim: just sent the picture by email as requested. Sorry for the problems this is causing.

Frank

Got it. Cookie has sent the image to our web developer for testing.

zwallace
04-01-2019, 04:57 PM
Uploading of avatars, profile photos, and signature pics should be functioning now.

Please let us know if you find any issues!

farupp
04-02-2019, 07:48 AM
It works now! Thank you.