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carl.swoyer
02-05-2020, 02:23 PM
The top key no longer locks.
The auto lock feature now needs the code to lock.
And once again the keypad sticker has flown the coop?
The attached picture is the model I have.
Thanks
Carl Swoyer
USMC retired.
352-398-8189
https://uploads.tapatalk-cdn.com/20200205/288d339d9f6968c7a505b3404a090bea.jpg

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JohnDar
02-05-2020, 02:26 PM
Can you remove it from the door, disassemble it, and see if anything has come loose or contacts corroded? I had a problem last summer with our conventional lock being very loose. Took it apart and found a nut that holds part of the bolt mechanism was coming off. Simple fix.

carl.swoyer
02-05-2020, 02:38 PM
Can you remove it from the door, disassemble it, and see if anything has come loose or contacts corroded? I had a problem last summer with our conventional lock being very loose. Took it apart and found a nut that holds part of the bolt mechanism was coming off. Simple fix.Yes had it apart twice. First time when I was in Yellowstone found loose ends inside.
Today it appears that the top key hole has a very small circuit board? Maybe it's bad. I just PM 'd RV Lock's. Hopefully they can provide me with the replacement circuits. https://uploads.tapatalk-cdn.com/20200205/cd939becbcbdda1778ad7e1cc093b22f.jpg

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TravelTiger
02-05-2020, 05:14 PM
RV Lock also sell the replacement keypads. Iíve replaced ours about 3 times over 6 years of fulltime use /ownership.


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LBR
02-05-2020, 05:53 PM
FWIW...we have 4 locks...after a year, one door lock started to bleed a new set of batteries in about 20 days ...contacted company....they sent a new (~$10.00) circuit board free and cured the problem...a great after.the.sale.company IMO!

carl.swoyer
02-05-2020, 07:31 PM
RV Lock also sell the replacement keypads. Iíve replaced ours about 3 times over 6 years of fulltime use /ownership.


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In Florida The adhesive dries out and the plastic decal becomes brittle. I'm thinking it's probably the fourth or fifth time. But the environment does take a toll on these things.

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TravelTiger
02-05-2020, 07:32 PM
[emoji234]
In Florida The adhesive dries out and the plastic decal becomes brittle. I'm thinking it's probably the fourth or fifth time. But the environment does take a toll on these things.

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Yes, summers with 106* days would probably take itís toll, then we go skiing in -12 degrees....


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mlpeloquin
02-05-2020, 09:58 PM
RV Lock is very responsive. Call them. My remote failed and they sent me a new circuit board. I still have the board, because when changing it out I found a bad solder joint and fixed it.

carl.swoyer
02-06-2020, 09:46 AM
I've sent them a message.

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Gary521
02-06-2020, 10:43 AM
I have replaced all my locks a few years ago with RVlocksandmore single key system. I have never had an issue with my key not turning or anything else.------- hmmmmm!

carl.swoyer
02-06-2020, 11:16 AM
The top key hole has a small circuit board? I'm thinking it's bad.

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danemayer
02-06-2020, 11:43 AM
Mine had problems last summer. After 5 years the deadbolt would only either partially close, or not move at all when locking. If I recall correctly, there are 3 boards. One on the inside half and two on the outside half.

There was some uncertainty over whether it was the main board on the inside, or the board under the keypad. I replaced both - $9.99 for each board. However, they had updated one of the designs such that it wasn't compatible with the old style 3rd board that produces the beeps. So they sent me the small 3rd board at no charge. I also put in a new keypad membrane and got 2 extra keys.

No charge for 2 calls to tech support on a 5 year old lock.

Total cost to me, including shipping: $46.40. I'm pretty happy with that outcome.

carl.swoyer
02-06-2020, 04:45 PM
Just called RV Locks.
Ordered 2 new circuit boards, 2 number membranes, 1 L bracket for the top cylinder and a replacement foam water seal.
I asked if they were still monitoring the Heartland forum and she said " I don't think so".
Just an FYI on that.
Probably why no response to my PM.
But I did get excellent service and a nice military discount

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TravelTiger
02-06-2020, 05:02 PM
Just called RV Locks.
Ordered 2 new circuit boards, 2 number membranes, 1 L bracket for the top cylinder and a replacement foam water seal.
I asked if they were still monitoring the Heartland forum and she said " I don't think so".
Just an FYI on that.
Probably why no response to my PM.
But I did get excellent service and a nice military discount

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Good to hear they took care of you!

FYI, they often donate products for us to give away at rallies. So they do still care about the club!


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carl.swoyer
02-06-2020, 05:09 PM
I have no complaints.
Very satisfied

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