Towmax Tire Warranty???

[gpshemi]

My question is, how are all these people making out with their alternative tires. I'm not hearing any reports of failures with them.

I totally agree Scottyb. You rarely hear about failures with the GY's or the Bridgestone's. You do read a few, but honestly they're tires. There are always going to be unexplained failures. The GY users almost always say they had a good experience getting them covered too. Towmax made me jump through hoops even though it was incredibly clear from the photo's that mine had failed. I wouldn't even put them on the road they looked so bad coming out of storage. I lifted the 18k trailer on blocks, took them off, and took them in for inspection.

His counter point was that you don't read about good experiences because people don't write about their happiness with a brand and they aren't as common. I don't agree with that view, and point out I've promoted both the Bridgestone's on my trailer as well as my Hankook' on my truck. They've both been great.

I didn't mean to start a jab, but anyone who thinks that Towmax come close to the other two just isn't informed or simply hasn't done their due diligence with research. They're just not even close.

 

[Jim.Allison]

I have a Big country 3650. I lost my first TowMax at 1600 miles. The Towmax is not up to the job regardless of what it says on the tires. The Goodyear G614 is an option by Heartland, It is a 3750 lb tire at 110 psi. Your rim/wheel is the same spec. So heartland offers the correct tire and provides the correct rim, but the OEM standard tire is about 350 lbs short of the optional tire. While all this is anicdotal evidence and not empirical, anyone running TowMax should give consideration to changing those tires out to at least the G 614, if not the G114 if you got the money. My Towmax blow out damage ran $2000 and 30 days in the shop waiting for parts and repair. Sometimes the only information a friend has to give is "anecdotal." Come to think of it, my Grandpa never offered anything empirical, as I recall everything he ever told me was "anecdotal." Speaking of "anecdotal." here is another one. I swear I have never lost a tire within 1600 miles of purchase except that TowMax. And I have owned many tires.<object type="cosymantecnisbfw" cotype="cs" id="SILOBFWOBJECTID" style="width: 0px; height: 0px; display: block;"></object>

 

[gpshemi]

From my understanding the LT testing criteria is more stringent than ST, which is why some of these higher end tires (like GY & B) are listed as an LT. They're tested to a hugher standard and go out the door as such. The fact that an ST tire is not sufficiently built to go on a passenger car should be reason enough to think...

 

[gregattaway]

So what is the cost to upgrade to the Goodyear tires if you are ordering a rig?
I see it as an option but no pricing ...

 

[donr827]

So what is the cost to upgrade to the Goodyear tires if you are ordering a rig?I see it as an option but no pricing ...

When I ordered my trailer with them around 2 yrs ago the list price for the upgrade was around $1,200 if I remember correctly. The price is negotiable. I got my price from the Bighorn brand manager at the factory............Don

 

[gregattaway]

Thanks Don !!!

When I ordered my trailer with them around 2 yrs ago the list price for the upgrade was around $1,200 if I remember correctly. The price is negotiable. I got my price from the Bighorn brand manager at the factory............Don

 

[simon]

I think you guys are missing the point HARTLAND needs to address the issue , the Towmax tires are a problem i lost 2 with a third ready to blow it cost me $1243 for tires to get home and $2700 in damage to my rig , when will they step up and help us the customer , why are they in denile about this, will it take a death to wake them up , i know that the 2 lane road the i was on if the third tire had blown i could have rolloed the whole thing NOT COOL when you have your grandkids with you I have been a mechanic for 37 years an know crap when i see i also have a Class A liecens so i know what i am talking about , HARTLAND steep up and take care of us your customers

 

[Jim.Allison]

There is really one solution for tires for a 15500 LB rig and that is the Goodyear G114 tires on 17.5 in HiSpec mod 3 wheels. Use your insurance money to buy tires and wheel, do the repair work yourself and move on. I have said it in earlier post on this subject. "How much is your valuable time worth on a trip with your children or grand children?" You spend a day buying replacement tires to get you home and the whole vacation time looking at the damage on your rig. Collect money for damage from insurance company, sell current tires and rims to your landscaper for his utility trailer, buy a serious tire for a serious rig and repair your rig for yourself.

It is true that Heartland needs to review this. These tires are not made for what we are doing with them. At the very minimum the goodyear G614 is required, if not the G114. 17.5 inch rims would help a lot in that it would open up the selection and capacity of the available tires.

I think you guys are missing the point HARTLAND needs to address the issue , the Towmax tires are a problem i lost 2 with a third ready to blow it cost me $1243 for tires to get home and $2700 in damage to my rig , when will they step up and help us the customer , why are they in denile about this, will it take a death to wake them up , i know that the 2 lane road the i was on if the third tire had blown i could have rolloed the whole thing NOT COOL when you have your grandkids with you I have been a mechanic for 37 years an know crap when i see i also have a Class A liecens so i know what i am talking about , HARTLAND steep up and take care of us your customers

 

[simon]

There is really one solution for tires for a 15500 LB rig and that is the Goodyear G114 tires on 17.5 in HiSpec mod 3 wheels. Use your insurance money to buy tires and wheel, do the repare work yourself and move on. I have said it in earlier post on this subject. "How much is your valuable time worth on a trip with your children or grand children?" You spend a day buying replacement tires to get you home and the whole vacation time looking at the damage on your rig. Collect money for damage from insurance company, sell current tires and rims to your landscaper for his utility trailer, buy a serious tire for a serious rig and repair your rig for yourself.

It is true that heartland need to review this, but they are not going to because there is no motivation for them to do it. They are motivated to put tires on that are barely capable of transporting it to a permanent location. These tires are not made for what we are doing with them. At the very minimum the goodyear G614 is required, if not the G114. 17.5 inch rims would help a lot in that it would open up the selection and capacity of the available tires.

Has anyone gotten money back for the repairs and tires ? I did see that there are 41 complants with DOT and 57 with consumer reports and many more with other web sites like this , when i get a new truck in at work the first thing we do is get ride of the chian made tires , after seeing one of them blow out i now get ride of any that come into my shop Thanks for the input but i will not move on until someone pays

 

[Jim.Allison]

Well it depends on what your carcass looks like. If you call TowMax, they will identify the tire manufacturer by your tire serial number. They will file a claim with you against the tire manufacturer (towmax is just a seller not a manufacturer). My tread was separated and the carcass was missing all that was left was the tread that was wrapped around my axle and the sidewalls. The wrote back and said that their evaluation was inconclusive and expressed their belief that no matter what they did not think that they were responsible for the damage to my rig. They offered a measly $125 dollars as a "consideration" in exchange for a release of liability. I have not decided if I want to give them a release because there may be a class action someday and $125 buck does not mean that much to me. Who knows I might take it but I have not yet.

My insurance paid me right at $2000

 

[donr827]

Jim, Treadit is the company that sells the tires and rims to a lot of the rv manufacturers. Towmax is a brand of tire like Marathons are a Goodyear brand. Don

 

[Jim.Allison]

Yes TowMax is a brand, but it is a private label brand. TowMax does not manufacture their own tires. I can show you my claim to Dynamic Tire who manufactured my TowMax. Obviously if a serial number is required to identify the manufacturer then there is more than one TowMax manufacturer. The TowMax tire rep required the tire serial number in order to establish the manufacturer, who was in fact Dynamic Tire. I had to send the tire to Dynamic in Canada for the evaluation via return authorization form from them, UPS picked the tire up from my house along with some export documents so the tire could cross into Canada. The claim was filed by Me and TowMax together against Dynamic Tire. The offer of $125 dollars came from Dynamic Tire company in Canada, not TowMax or Treadit. Treadit never came into my picture. I was referred to TowMax by Heartland, not Treadit. So how does Treadit come into the picture other than they are the company that might have provided tire and rim assemblies to Heartland? I think I'm correct since I just spent the last four months getting to the $125 offer in exchange for a release of liability, from Dynamic tire. Perhaps Treadit needs to pony up too, I know I'm going to hit up TowMax also, so maybe I can parlay a couple of hundred more.

Jim, Treadit is the company that sells the tires and rims to a lot of the rv manufacturers. Towmax is a brand of tire like Marathons are a Goodyear brand. Don