Recent content by klp605

You have the board with the aluminum legs (or metal) correct? You have to remove the dining table top and leg and set it aside. Remove all the cushions. Then you should be able to see how the board sits in the area where the table normally is. The board rests on the 3 sides of the booth...

Re: First Timer looking at M245 Repairs through CW can be done without as much headache if you are prepared. With documentation, continued contact with Heartland and CW, our repair process has been good. Now, none of the repairs required immediate attention so we let them pile up and turned...

The service tech said that the duct was run through the i-beam x-bars (not the exact term he used but I can't remember) to keep it in place. It was an extremely simple, brainless thing to do and unfortunate it wasn't done the correct length at the factory.

The bunkhouse and lack of heat has seems to be common. I remember conversations about it in the past. CW fixed ours under warranty. It was accessible from underneath. Had I known the solution earlier, I would have had CW also do the bathroom heat supply. If I can talk my husband into it, we...

Bunkhouse heating issue RESOLVED! I know there have been many M32 and M33 owners who have the issue of little to no heat blowing in the bunkhouse. Check how long your duct is. This is the extra duct that was removed on our M32. The furnace is located on the passenger side. The duct came out...

Frustrating. I know there are a few m33 owners on the Mallard FB page, maybe try there.

We have a M32 and our water heater is under the kitchen sink. Your sink in the island though. Look on the outside of your unit for where the water heater door (for the vent and drain plug) and then the tank and connections should be directly on other side of the wall inside. My terminology may...

We have a 2018 M32 and love it. Put well over 3,000 miles on it in the 5.5 months we used it before winter hit and camped nearly every weekend with longer trips. Heartland has been amazing at ensuring anything we found was fixed. Heartland also allowed us to "pile" the items as we found them...

We have a 1/2 ton and looked at the North Trail 33BUDS and Mallard M33. After speaking with other owners and really diving into all the towing calculations (mama here with a motto of Safety First), realized with the 33 we needed to upgrade my truck. Can anyone on the forum help with the...

Congratulations! So many memory making opportunities await you. We have a 2018 M32. Love our unit and remain very happy through some trials thanks to CW. The PDI Checklist from OregonCamper referenced by Danemayer is very important. Another key document is/are the Work Order(s) attached to...

I installed the mount myself in our M32 and had my husband assist in attaching the tv as I didn't want to drop it. With the advice of others, I went with a Moryde self locking, full movement mount. Love it! Much sturdier then the cheaper mount I used in our prior camper. The movement allows...

Thankfully I had read about the lack of clips and inspected ours during the PDI. Needless to say, the lack of clips is being taken care of. When it is a known problem across all lines and isn't being taken care of, leads me to believe it may not be lazy linemen.

Congrats on your new purchase! I 2nd Jim. Many who do not store their unit at their homes will bring it at least 1 day prior to their home to not only load the camper but to plug in the refrigerator. If you don't already have a 30 amp (or 50 amp) to 15 amp power converter, you may want to...

You may already be aware, but in case you are not. Call Heartland with the last 6 of your VIN and ask for "Warranty for the state of ____" They will tell you if any parts are on back order or not yet shipped. Heartland will also tell you the exact day's claims were submitted and approved. If...

UPDATE: Re: Plywood shift under roof membrane Spoke with Heartland (once again, what an incredible company to deal with) regarding the plywood shift under our roof membrane. Heartland says NO to CW response! :) Heartland states it is a relatively easy fix as the 12-18 inches on the sides...