But the question is different. You have a warranty brochure but do you go directly to tire manufacturer? Or your car's service? That's the question.
I'm a software engineer and I never heard anyone went to Samsung for a Macbook RAM issue.. For example I have a BMW GSA1250 motorcycle. And I don't...
But our purchase agreement with Heartland. Not with the manufacturer of the refrigerator. We can't follow the manufacturer of each screw and each floor equipment and bathtub. If your thoughts are correct, Heartland couldn't approve the warranty request of service for the refrigerator yesterday...
1200 miles one way to me.
Only Heartland can do this. If a unit stays more than 1 month (for example) they can add that "Waiting" time to the end of the 1 year warranty. Because if we can't use our unit, we can't indicate possible warranty related problems.
But yes, this may be intentional.
I couldn't understand that. Houses have regulations and vehicles as well. Why is the RV industry like an industry lost in space and has no regulations on it?
If there is something like Lemon Law, they should produce better units and also will have to provide higher quality after-sales service...
I'm ok with that. But I don't understand why manufacturers don't prefer to force dealers for a little bit better service and relationship with customers. It sounds like after they send units to dealers, they don't care about rest.
We need better regulations like vehicles have. Such as Lemon Law..
To be honest since this is related to replacement of the Refrigerator I want to completed it under warranty (Which is normal) other than that, I fixed many things on my trailer. It's a trouble to go to service.
My refrigerator isn't working. I bought my unit in November. They don't respond to dealer's warranty requests. I don't know where to file a complaint. Additionally they hold my unit at the dealer for more than 2 months. Which means wasted 20% of my whole warranty period.
Last November, we embarked on an exciting new journey by purchasing our first RV. The thrill of exploring the open road and the freedom to travel at our own pace was a dream come true. However, this dream quickly soured as we encountered persistent issues with the RV's refrigerator.
The...
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