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Looking for the lift top coffee table found in the Landmark 365s and other models. Anybody know who makes that item? If there's more than one, it's the chest type so that you have storage under the lift lid. TIA. :)

Had to put the RV into a grass spot in our current park. It has rained for four days and I need to pull up both sets of rear jacks and fill in some mud holes. I can't figure out how to do that based upon the instructions in the Lippert Master Towable Manual. Can someone give me the procedure...

For those with friends and family and for those Winter Texas that stay here in Rockport during the winter, Google Maps has updated its database with new aerial imagery. Looks to have been updated between August 28 and September 1 (per Facebook comments for several Rockport FB communities)...

Deleted. The view we can't see shows the rear window broken out. The RV filled with water -- sea salt everywhere. Oh, well, time for a new Landmark.

A corner piece of the ceiling trim fell off in our Key West. The larger trim pieces and the second corner piece are now loose as well. Seems they were installed at the factory with brad nails that stick into the roof by 1/4 inch or less. Can this be repaired with wood screws? I don't own a...

How do you remove the screens on those little windows on the bedroom and living room slides without damaging them? You know, those little windows that raise up and latch? The larger windows have the little pull tabs but these smaller windows do not. TIA. :)

DW and I were chatting last night with another late model Landmark owner about how much we love our LMs. :) We did mention that we were having an issue with the 18 month old induction cooktop. Specifically, we noticed over the past few weeks that the right side burner was now taking...

Which dishwashing detergent are you using -- powder or liquid? I like liquid for ease of use but I've found the powder seems to perform better. On the other hand, the powder looks like it's scratching the interior plus I'm concerned that it might be piling up in the gray tank. Your thoughts?

Anyone have a good source to replace the stock floor vents with ones that have flush mount dampers? By "flush mount", I mean the damper controller doesn't stick up above the floor. We don't want to step on the damper controller and break them off. We believe that the floor vents fit a 4 inch...

After a year's use, the interior of the dishwasher is pretty discolored and the filters are not nearly as clean as when they were new. Of particular interest is the FINE filter (about two inches in diameter) since it seems impossible to clean the interior of the little filter because of the...

Laurie and I have a cruise scheduled in the next couple of weeks and got contacted yesterday with a nice suite upgrade for a pretty good price so we took it. After we got off the phone, Laurie and I were wondering if anyone here has put themselves on a standby or waitlist for a specific...

On the Landmarks with the front bedroom, where is the AC temperature sensor? A friend with a Key West is asking... :D

The toilet in our Landmark is leaning to one side, a full bubble displacement on the level. It is about 1/4 off the floor on the right side as you look at the toilet. I've loosened both nuts and retightened them but it didn't change anything. The floor still seems to be firm around the toilet...

Been trying to find the 2017 towing capacity numbers for RAM trucks for weeks. Still only finding 2015 and 2016 info on the website. Anyone seeing anything "official" from RAM? I'm trying to determine whether my 2014 RAM 1500 Longhorn towing capacity will be "updated" (revised) based upon the...

DW and I are looking to replace the stock steps on our LM 365 Key West with the aluminum steps that are now being installed on the newer models of LMs and Big Countries. I think there was a thread on this question awhile ago (couldn't find it in the Search) and, IIRC, they had to be ordered...

Have a friend that has a new Big Country with the Norcold 2118SS fridge. The freezer isn't behaving. We're working through troubleshooting this fridge with the great info found on this forum but have one question that is rather perplexing. There is water/ice on the bottom (floor) of the...

The questions below are specifically based upon my experiences with our 2015 LM Key West but are likely applicable to almost any Heartland product. I finally got off my butt and started looking at the in-roof ducting for the bedroom air conditioner which services both the bedroom and that...

Anyone have a Winegard Pathway X2 and also using DISH with Wally receiver? This is a rant -- if you don't want to read it, please move on. :) DW and I have been wrestling with this thing for almost four days now and apparently you need an open area the size of a football field to have any...

Which connections do I need to run the cables to? I'm thinking MAIN into the Living Room connection and SEC into the Bedroom connection. I should NOT be using the LNB inputs, right? I don't see a DISH installation guide on the manual's listing so asking for your help. :)

Love the tall awnings on the larger HL product lines. But would love to have a tool so that you can angle them off to one side for rain runoff, etc. Anyone have a suggestion or can post which tool you have for this?

An acquaintance pulled into the RV park a couple of days ago with a Thor Redwood fifth wheel. Noticed that the basement area had the coolest setup I've ever seen -- built in shelving with cargo netting to hold the items in place. The finish made it look factory installed. The shelving was...

DW and I are having our new golf car delivered Monday. We are going to have new covers permanently installed in a couple of months but want to add something to protect the seats and add some color in the near term. We are looking for slip on seat covers but have had no luck finding any on the...

Is it possible to get a WiFi booster that boosts a RV park's weak signal? Looking for something that is "plug and play" if possible. We have access to our park's password protected wifi but the signal strength is all over the place -- five bars to no bars and back again. So we want something...

Is there a way to update the official HL database with a new address (www.heartlandrvs.com)? I see a user profile but it appears to be for the small forum on that website and not part of the owners/warranty database HL uses when you call for service and/or parts. Thanks!

We tripped the pole breakers in the RV park again this morning. It is hot and humid here and everybody was running their ACs today, including us. We have the Progressive Power Management System that comes standard on the 2015 LM Key West. We're also running a good surge protector at the pole...

DW and I were initially thinking about hanging lights from the awning but (1) we can't install or remove them without a ladder, (2) the awnings won't roll up with the lights installed (haven't seen any lights that would), and (3) there is no electrical connection at the top of the awnings so...

Anyone having Gmail server issues today? Having all kinds of "the system encountered a problem...007" issues. No problems yesterday, all kinds of problems today. Wife is having a few of them today as well. The online "fix" is to remove cache files which I have done automatically through an...

The digital display for the EMS has a series/software number. Does this software/firmware ever get updated? If so, how? There's nothing on this topic in the LM 365 User Guide.

Had a house guest stay with us in our LM 365 Key West and, as we folded out the living room bed, we noticed that it doesn't fold out flat. That is to say, it fully extends and all of the support touch the carpet but the bed itself isn't flat at that point. The feet area is higher than the area...

Got really hot here at the Texas Coastal Bend yesterday. Outdoor thermometer shows 90 degrees. Enjoying the cool air conditioning when we lost AC power -- first time that's happened to us in the LM 365. Checked everything including the purge protector at the RV park's pole -- no indications...

Had hot water yesterday -- none today. Tagalong trailer is using an Atwood GC6AA-10E water heater, 6 gallon, auto-ignition for the gas side. Was running it on electric only yesterday. Worked like a champ. This morning, no hot water. Turned on the gas side in addition to the 120v electric...

Received my new HP Envy laptop last week. Came with Win 10 and is the touchscreen-capable model. Now, several key apps aren't responding -- they just won't open. The START button that is supposed to toggle between the Win 10 and Win 7 style desktops, the Windows Edge browser won't open, the...

Is there any benefit for running both 120v and 12v at the same time when connected to shore power? Just wondering.... :)

Have a friend that just had his Big Country delivered. The delivery guy didn't level the unit properly. I know the answer is buried somewhere in this forum but need the short answer as we're standing by this guy's unit right now and we don't want to screw this up... With the 6 point level up...

I was poking around in the basement this past weekend looking for a way to organize things a little better. It didn't take me long to realize something -- I was storing a bunch of volatile stuff! Lubricants, charcoal lighter fluid, touch up paint, things like that. How do you all store these...

I've read here many times people talking about plugging into a RV park's 110v AC outlet to run their 3rd air conditioner. Haven't had the need to do that yet because the EMS does a good job of managing the cooling but would like to know how that procedure works if the need should ever arise...

I have questions about receiver ball mount rise and drop for a bumper pull travel trailer. My tow vehicle hitch receiver sits 18 inches off the ground (measured at the bottom of the receiver). This trailer, sitting level, measures 21 inches to the bottom of the trailer's ball hitch...

When using an Escapee (or similar) service for your permanent / domicile address, how does this work for which local channels you receive? Also, I assume billing can be performed via email and paid online, right? If DW and I, being Texas residents, select Livingston, TX as our Escapee SnB...

We've begun our two year plan to transition to full timing. In addition to our LM 365 Key West which will sitting in a nice RV park on the Texas coast for the next couple of years, we're doing our PDI this afternoon on a new 30 foot bumper pull trailer (by SOB). This new trailer will be our...

LM 365 comes with a combination transfer switch/surge protector. I have a surge protector plugged into the shore power box and then plug the 50 amp power cable into that surge protector. Do I really need to have two surge protectors or can I lose the one plugged into the shore power box?