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I want to know how to manually operate the bedroom slide in case it failed to retract. It's electric and I think the motor is under the bed. I'm sure you are aware that if someone was in the bedroom and the slide was retracted, the only way out would be thru the emer exit window. Maybe I'm...

I'm 65 years old and had back surgery 10 years ago. Now the back is acting up again. I've tried phy therapy with little help. Probably looking at more surgery down the road. What I'm asking is, has anyone added something to their truck seat that helps with back pain? I've seen those "wood...

We have suddenly started getting the E1 message on our frig. The manual says this has something to do with the gas sys. We turn it off and back on and it's ok for a while. Has anyone ever delt with this, and if so, what was the solution? Larry & Gail Neal 2009 BH 3385RL 2007 Chevy...

Hey folks I have seen at some of the shows a new opener for the screen door. This thing is inserted int o the sliding panel and all you do is push down from the inside and a lever contacts the latch on the outside. I saw this on some new Heartland units. I called Heartland Service Dept. but...

This has been driving me nuts. I am getting a puddle of water behind the camode. It has to be coming from the camode or the shower. Well it was pretty easy to rule out the camode. I saw a little water coming out from the shower where the glass meet the base so I sealed it. Thought I had it...

Alright folks I need some advice. I have a 3385 BH, fireplace and TV in the small slide on the curb side. We've been loading the trailer for our trip to Florida and somehow a kitchen cabinet door was left open. This morning when I put the slide out it caught the door knob and broke the edge...

We are heading to Florida the latter part of December - should be there by Christmas. We have reservations at Southern Palms RV Resort in Eustis which is about midway between Ocala and Orlando. Our first time to be snowbirds and we're really looking forward to it. In April we'll make our way...

Gentlemen I am going to upgrade my truck soon and I need some help. I am presently pulling with an 02 F250 7.3 PS, which is the best engine Ford ever made (my opinion of course) The truck is a great truck but not enough truck to pull the 09 3385 BH. I need a dually and I plan on buying about...

I need some help with this please. I have a leak in my basement but I can't find out where it's coming from. We get to the campground, I fill up with water, check my basement - no leaks. I check again maybe an hour later and there is a small puddle of water. I mop it up and it does not come...

Hey Heartland ladies, my wife wanted me to ask if anyone uses the Angel Soft toilet paper instead of the regular camping toilet paper. She has read somewhere that the Angel Soft is safe for RV use. Your comments and suggestions are appreciated. Thanks Larry & Gail Neal 2009 BH 3355RL...

My wife and I will be full timing soon. I have a good size air compressor in my garage at home but I'm wanting something small for the road. I've been looking at the Super Flow MV50 by Q Industries. Does anyone use this product or one like it. I appreciate any infor that you can give...

My truck is an 02 F250 7.3 PS - very good truck. The fuel tank is only about 28 gal which don't give me a lot of travel time getting 10 - 11 mpg. I am wanting to add a 30 gal aux fuel tank in the bed of the truck. Has anybody had any experience with these, and if so, what do I need to be...

I'm sure someone can answer this. I pull with a 2002 F250 7.3 PS. The tow charts tell me it's rated at 13000 lbs fifthwheel towing. About 2005 the rating went up to over 15000. I see no difference in the trucks. Did Ford change their rating to match Chevy or did they actually make a change...

I pull a 3385 BH with my F250 HD 7.3 Diesel. This trailer is 11300 dry and the hitch weight is around 2000. The truck was doing pretty good but I had talked to other campers who pulled similar rigs and some of them had installed air bags so I thought that would help. I suggested it to my...

Some of you have probably had this happen before. Please tell me how to fix it. When I turn my water pump on it pumps water out the city water connection. Sounds like a check valve stuck open to me but where? Thanks for you response. We've only had the BH for about 3 months and it seems...

One of my day/night shades has pulled loose from the top but I can't get to it without taking the cover off. I don't know what you call this cover but it goes accross the top and down each side. Does anybody know how to take this cover off? This is on the 3385 Big Horn but I would think they...

I'm a new BH owner and I have a question. My BH 3385 has electric rear jacks which I really like but my question is: If I put leveling boards under the wheels on one side do I need to put the same size board under the jack on that side, or will the jacks compensate for one side being higher...

We finally bought our Big Horn last Saturday, May 30th. We had been looking for a long time at the different floor plans and we really liked the 3385RL. I had located 3 or 4 at different places and I had a good idea what our old trailer was worth. Well we drove down to Jackson, MO from our...

The BC has a bumper where a bike rack can be mounted but how do you carry them on the BH which has no bumper. My wife and I enjoy biking and will need to know how to do this when we purchase our BH. Thanks

My wife and I are planning on purchasing a new BC 3355RL this year. Has anyone had any problems with this model, and also, is anyone full timing in this model?