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2016 Mallard M231 Does not have ladder to access roof. Does this mean it is not meant to support an individual persons weight? Wanted to crawl on my hands and knees to clean/inspect roof and make any needed repairs.

Recently acquired 2016 M231 Mallard Travel Trailer. Can not get Emergency Window to Open. Step 2 of the window Instruction Sticker says to. " Push Down on Black Window Latch". Can not locate a latch. Have reached out to Heartland for a response; still waiting

Trying to find out location of the Water Pump on my 2016 Mallard M231, Thanks!

Just recently got our 1st Travel Trailer, 2016 Mallard M231. My wife wants to remove the dinette, in the Slide, and replace with s sleeper sofa. Anyone out there done this? Do it yourself or had it done? Thanks!