yondering
Retired-Full Timer
Hello all. It has been one year and 18,587 miles since we took the keys to our 2009 Heartland Big Horn 3580RL from Hayes Rv in Longview , Texas. All in all, it has been a roller coaster ride. We have had numerous problems, some almost major, and mostly minor nit-picky ones. Regardless of the problem/situation, Hayes and Heartland came through every time. I have read most threads on this forum, and realize some people have had worse problems than we have had. Even so, I have found that a courteous and friendly reply to the dealer and Heartland personnel, always results in a fast professional responce. We are very happy with our 3580RL, and will keep it for a long time, at the end of which we will puschase a new Heartland product. Thanks for listening, I hope to meet a lot of you great folks at rally's and campgrounds around our great nation in 2010. God Bless ya all, and be safe. Al & Dee Weaver
