Hi Dale,
I'm sorry you're having problems with the skin sagging. Looking at your posts, it looks like you've had your Bighorn for nearly 3 1/2 years and have had a few appliances fail and now have this problem.
I know we all buy these luxury RVs with the expectation that they'll last for a long time and are disappointed when problems arise. But I'm curious about your expectations. What I mean by that is that when the house I bought needed to be painted 4 years after buying it new, I hired a local painter. I didn't expect the builder to either paint it for free, or to come out and paint it himself. Same thing when the dishwasher failed and had to be replaced. Same thing when I had to replace a $200 part on the oven. On my house I had an expectation that when the warranties expired, I was on my own.
I wish I didn't have any problems on my Landmark, but alas, I have had some. I'm out of warranty on the coach and on many of the appliances. I have an extended warranty covering some things for a while yet to come and I will be disappointed if I have to use it. But frankly, things do break. Things do go wrong. After warranty, I turn to the extended warranty for what it covers, and I own the rest. That's basically my life experience with houses, cars, appliances, electronics, and just about everything I've ever bought in my life.
If a manufacturer goes above and beyond their stated warranty, I'm delighted. But if they give me just what they promised, well, they did what they promised. My experience with Heartland is that they've done more than they promised and more than they had to do.
What are you expecting from Heartland?
