Now I understand these things can happen and Camping World has adjusted the roller but I have been left with a 6" long dent in my kitchen floor and have been told that Heartland told them to cut out a 1' section of the one piece floor, patch the dent and glue it back in!!!! even the service writer at Camping World said it would look like sh*t, so this is an approved method of repairing the floor on a $110,000 fifth wheel?