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Thread: Gateway 3500RE slideout floor not level with main floor

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    Gateway 3500RE slideout floor not level with main floor

    We bought the 2014 Gateway 3500RE fifth wheel, and seem to be having a problem with the off-door slideout. The slideout floor is nearly 2 inches above the main floor when all slides are extended. I don't know if this is normal or not. The reason it's a problem for me is because the Reclining sofa front feet are not touching the main floor. The sofa sectionals tend to rock forward when sitting in them. I noticed that the chaise recliner section has a roller which stabilizes it fine. If the floor is meant to be raised up, then it seems that the other 2 sections should also have rollers as well. Any ideas?



    Bruce & Linda
    2014 Gateway 3500RE

    2006 F-350 HD Lariat LB Crewcab 6.0L Diesel 4x4 Dually

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    Icantre Member
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    Re: Gateway 3500RE slideout floor not level with main floor

    My idea is to get this back to the dealer and have the slide adjusted. This is NOT normal.
    Bob & Joyce Krull
    Forest Grove, OR
    2009 Bighorn 3385

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    Moderator jimtoo's Avatar
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    Re: Gateway 3500RE slideout floor not level with main floor

    Did it work correctly when you first got the unit? Are the sides of the slide trim touching the wall at the bottom or down the sides or is there a gap at the bottom? Have you pulled it in about 6" and looked under the floor to see if anything is under it keeping it from going all the way out? Some times a lost item,,, salt shaker.. spoon... something left on a table will get under the slide and not let it go all the way out.. look with a flash light from the ends under it.

    Let us know what you find.

    Jim M
    Jim and Bette
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    Re: Gateway 3500RE slideout floor not level with main floor

    It's been like this since day one. Slide is fully extended. Seals are right against wall. I'll bring the slide in to take a look for something blocking it.



    Bruce & Linda
    2014 Gateway 3500RE

    2006 F-350 HD Lariat LB Crewcab 6.0L Diesel 4x4 Dually

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    Senior Member Wmnmy's Avatar
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    Re: Gateway 3500RE slideout floor not level with main floor

    our Elkridge had a similar situation and I found that the bolt on the slide out had a nut under it towards the front had backed off not allowing my slide out to extend fully I tightened the nut and put lock tight on it works great now ....
    William and Mary
    Las Vegas,NV
    2019 F350 dually
    60 gallon RDS fuel tank
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    Re: Gateway 3500RE slideout floor not level with main floor

    I checked underneath...both inside and outside. I don't see anything blocking it from dropping. However the slide is still sitting on the top edge of the roller, even when fully extended. I can't see how it could ever drop down...assuming both the door side and offdoor side slides work the same way



    Bruce & Linda
    2014 Gateway 3500RE

    2006 F-350 HD Lariat LB Crewcab 6.0L Diesel 4x4 Dually

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    Senior Member Wmnmy's Avatar
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    Re: Gateway 3500RE slideout floor not level with main floor

    The nut backed off bout 6 inchs away from the center there are two nuts that should be close to each other when your slide is out is the rod against your skirt under neath your slide I put the slide all the way in climbed under and saw loose nut...
    William and Mary
    Las Vegas,NV
    2019 F350 dually
    60 gallon RDS fuel tank
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    Founding Texas-West Chapter Leaders TravelTiger's Avatar
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    Re: Gateway 3500RE slideout floor not level with main floor

    If you feel comfortable adjusting something, here is a good writeup and explanation of adjusting a slideout, like Wmnmy mentions.

    http://www.rvdoctor.com/2014/07/lipp...djustment.html
    Erika Dorsey
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    Re: Gateway 3500RE slideout floor not level with main floor

    I would like to adjust the slideout, but it seems to me since the inside seals (along the vertical walls) are tight, I don't think the slide can move out any further. If it can't move out any further, how can it drop down into place? I'm pretty puzzled with this one.



    Bruce & Linda
    2014 Gateway 3500RE

    2006 F-350 HD Lariat LB Crewcab 6.0L Diesel 4x4 Dually

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    Moderator cookie's Avatar
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    Re: Gateway 3500RE slideout floor not level with main floor

    If that off door slide has rollers under it I don't think it is meant to drop down flush with the floor.
    Your off door slide is huge. It needs rollers.
    My rig has one slide with rollers and one slide without.
    They do not operate the same and it sounds like your slide is functioning as intended.

    Peace
    Dave
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