New Ashland inverter problem?

OToole · Oct 11, 2015

Picked up our new Ashland yesterday and spent our first night on the road. Got ready to get underway this morning an d after unhook in shore power the fridge is not coming on. Shouldn't the inverter take over and run the fridge off batteries? Hope this is a simple fix.

jimtoo · Oct 11, 2015

I think I have seen posted here that there is a switch in the control panel to turn it on and off. It needs to be on when traveling I think.

Jim M

danemayer · Oct 11, 2015

Hi otoole,

Our owner-written Residential Refrigerator Guide has a description of the power setup for the frig and some diagnostics that may help you get things going again.

OToole · Oct 11, 2015

I tried the switch at the inverter and the in the control panal and still no power to fridge. I'm sure it's something simple but I'm not seeing it.

danemayer · Oct 11, 2015

Have you gone through the diagnostic flowchart?

OToole · Oct 11, 2015

I have checked the owner's manual for the inverter. The inverter is not getting any power. The status indicator on the inverter does not come on. The disconnect switch is on.

danemayer · Oct 11, 2015

Have you checked the voltage on the inverter side of the fuse?

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osims · Oct 11, 2015

When we bought our Bighorn I had no power to the inverter also. Under my inverter where the 120 volt power came into the unit there was two yellow quick connectors on the Romex wire, the incoming wire had a bad connection, I removed the quick connect and installed a junction box and made permanent connection and everything worked as designed

travlingman · Oct 11, 2015

On mine you have to press the inverter switch for about 10 seconds or so before it comes on.

jbeletti · Oct 11, 2015

If so equipped, check an reset the GFCI receptacle on the Inverter. A couple times a year, mine will pop for no apparent reason. Inverter is on but no AC power makes it out the receptacle to the transfer switch and then to the refer.

Jesstruckn/Jesstalkn · Oct 11, 2015

Diddo on Jim's post there is a reset GFI button in the middle of the plug. also I think there is a Auto/off/Manual button you could try it on manual. I'll go look to see if there is. I know I have one on my big inverter.

Found just a power on off button on the end, push it see if it has power. Also to operate it from the switch inside you do need to hold the button down for a while tell the light comes on.

Kenneths · Oct 12, 2015

Had the same problem with mine, dealer had to change the inverter.

OToole · Oct 13, 2015

Did some troubleshooting and verified there is power coming into the inverter but the inverter will not turn on. While traveling I consulted with the service guy at the dealer and he agreed with my troubleshooting and we agreed the inverter is bad. The Heartland rep called and we reconfirmed a bad inverter. The Heartland rep will have the Heartland service tech call me today to identify a course of action going forward. Should be home today and hopefully get this resolved in the next day or two. Will post the outcome here. Thanks for all the help.

Mike

jbeletti · Oct 13, 2015

Mike - it's rare that the inverter is just bad but happy to hear it was diagnosed and a new one is on the way.

Most often, when the inverter has power coming in and it won't turn on, it's low DC voltage coming in.

Looking forward to your happy post with the replacement installed and working

Jesstruckn/Jesstalkn · Oct 13, 2015

Good point Jim
I would check all of your connections +positive & -ground before connecting the new one.

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Kenneths · Oct 13, 2015

jbeletti said:
Mike - it's rare that the inverter is just bad but happy to hear it was diagnosed and a new one is on the way.

Most often, when the inverter has power coming in and it won't turn on, it's low DC voltage coming in.

Looking forward to your happy post with the replacement installed and working

When they changed mine they told me it was common for them to go out, sounds like they more than likely change out a lot that don't need to be changed.

jbeletti · Oct 13, 2015

Kenneths said:
When they changed mine they told me it was common for them to go out, sounds like they more than likely change out a lot that don't need to be changed.

That's my guess too.

OToole · Oct 14, 2015

I finally had the chance to troubleshoot with a good multimeter and got 15+ volts at the batteries and the same going into the inverter. Tried power button and no power. Tried holding the power button for 10 seconds, as someone here recommened, and had light smoke coming from inverter. Conclusion......bad inverter. HL is sending a new one for me to install. Also noticed in the inverter owner's manual that installation in an RV is "mount flat on a horizontal surface only". Are others mounted vertically like mine?

Jesstruckn/Jesstalkn · Oct 14, 2015

OToole said:
I finally had the chance to troubleshoot with a good multimeter and got 15+ volts at the batteries and the same going into the inverter. Tried power button and no power. Tried holding the power button for 10 seconds, as someone here recommened, and had light smoke coming from inverter. Conclusion......bad inverter. HL is sending a new one for me to install. Also noticed in the inverter owner's manual that installation in an RV is "mount flat on a horizontal surface only". Are others mounted vertically like mine?

Ya both of mine are on the back wall

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danemayer · Oct 14, 2015

15+ Volts? Is that a typo?

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New Ashland inverter problem?

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